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Senior Call Center ( English Speaking )

(Call Center)

yes seatel
Chamkar Mon | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 17 Sep 2025
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ
និមិត្តរូបក្រុមហ៊ុន ការងារពីក្រុមហ៊ុននេះ 9
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Senior Call Center ( English Speaking )

yes seatel
Phnom Penh
ដាក់ពាក្យទីនេះ

Senior Call Center ( English Speaking )

(Call Center)

yes seatel
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  1 ប្រកាស
17 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Telecommunications

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Fantastic Opportunity for ...

  • Coach, train, and provide performance feedback to call center agents to enhance their skills and productivity;  
  • Handle and resolve complex and escalated customer inquiries and complaints, ensuring high customer satisfaction;
  • Monitor and ensure the call center team adheres to service quality standards and implements strategies for continuous improvement;
  • Analyze call center metrics and customer feedback to identify trends, address issues, and prepare reports on performance and improvements;
  • Develop and implement strategies to improve call center efficiency, customer experience, and operational processes;
  • Work with other departments to resolve complex customer issues and ensure alignment on customer service goals. 

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor in management, business administrative.
  • 3 years’ experience in call center environment with proven success in customer service.
  • Demonstrated ability to motivate, lead, and guide a team of customer service professionals. 
  • Strong oral and written communication, as well as interpersonal skills to effectively interact with customers and team members.  
  • A strong problem-solving mindset to resolve complex issues and manage difficult customer situations. 
  • Ability to analyze data, interpret performance reports, and identify areas for service improvement. 
  • Good at English (writing, speaking, listening & reading), computer literacy, including proficiency with call center software and common applications. 
  • Working Hours- Morning Shift ( 7 AM - 3 PM ).

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

-Rewards for over performance.

រំលេច

-Join an experienced team

ឱកាសការងារ

- Learn new Skill on the Job
ដាក់ពាក្យទីនេះ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR
ការងារបន្ថែមពីនិយោជកនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Telecommunications

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការងារដែលស្រដៀងបន្ថែម

មើលការងារបន្ថែម

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