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Corporate Operations Support Specialist

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 6 ថ្ងៃមុន
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ
និមិត្តរូបក្រុមហ៊ុន ការងារពីក្រុមហ៊ុននេះ 144
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Corporate Operations Support Specialist

WING BANK (CAMBODIA ) PLC
Phnom Penh
ដាក់ពាក្យទីនេះ

Corporate Operations Support Specialist

(Customer Service Assistant)

WING BANK (CAMBODIA ) PLC
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 ប្រកាស
6 ថ្ងៃមុន
Verified This job has been verified by the company as a real job vacancy.
អ្នកជ្រើសរើសត្រូវបានសកម្ម6 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Big Opportunity for ...

  • Answer customers’ inquiries through inbound calls or digital channels to address inquiries, resolve issues, and provide information about products, services, or company policies in the professional manner and ensuring high levels of satisfaction.
  • Resolve customer complaints by investigating issues, providing solutions, and following up to ensure customer satisfaction.
  • Educate customers on product features, services, or processes, and troubleshoot common issues
  • Identify, analyze, and troubleshoot customer issues related to products, services, billing, or technical concerns.
  • Escalate more complex issues to higher-level support or appropriate departments for resolution.
  • Maintain detailed notes of customer interactions, including concerns, actions taken, and resolutions in the company’s CRM or ticketing system.
  • Stay up-to-date with product offerings, services, company policies, and industry standards to provide accurate and relevant information.
  • Provide feedback to management on recurring issues or customer concerns to help improve products or services.
  • Build and maintain positive relationships with customers through professional and courteous communication.
  • Work closely with colleagues and other departments (e.g., technical support, billing, sales) to resolve customer issues effectively.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor’s degree in financial and banking, business management, or a related field is usually preferred.
  • Customer service skill: Ability to handle customer inquiries, problem solving, and self-motivation.
  • Expertise: Strong knowledge of call centers, complaint resolutions, case management, and customer relationship.
  • Problem-Solving Abilities: Ability to quickly diagnose and solve issues.
  • Communication Skills: Strong written and verbal communication skills to interact with both technical and non-technical employees.
  • Time Management: Ability to prioritize tasks and meet deadlines effectively.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

Rewards for over performance

រំលេច

  • ក្រុមហ៊ុនដ៏ល្អមួយ
  • ចូលជាមួយក្រុម
  • អ្នកអាចធ្វើឱ្យមានភាពខុសគ្នា

ឱកាសការងារ

  • ឱកាសសម្រាប់ការផ្សព្វផ្សាយ
  • លទ្ធភាពសម្រាប់ការបណ្តុះបណ្តាលការងារ
  • រៀនជំនាញ និងបច្ចេកទេសថ្មីៗ
ដាក់ពាក្យទីនេះ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR
ការងារបន្ថែមពីនិយោជកនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Customer Service, Support

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការងារដែលស្រដៀងបន្ថែម

មើលការងារបន្ថែម

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