ααΆααΆααααα
Customer Service Executive
(Customer Relation Officer)
ααααα·ααααα·ααααα
αα»αααΆαααΆαααΆα
αα·αααααΆαααΆα
ααααα·αα’αααα
ααααααααΆαααΆα
ααΆααα·αααααΆααΆαααΆα
A Fantastic Opportunity for ...
1. Customer support•Answer customer questions (chat, email, phone)•Help with orders, payments, delivery issues•Provide product or service information2. Handle complaints & problems•Resolve customer complaints•Investigate issues (late delivery, wrong item, refund •problems)•Escalate complex cases when needed3. Customer relationship management•Build good relationships with customers•Maintain customer records (CRM systems)•Follow up to ensure satisfaction4. Process improvement•Analyze feedback and recurring issues•Suggest improvements to service processes•Help optimize customer experience
• Build good relationships with customers• Maintain customer records (CRM systems)• Follow up to ensure satisfaction
π Strong communication helps retain customers
ααΎααα ααΆαα
ααααααααααΆαααΆα
-Strong communication helps retain customers-Problem-solving ability-Patience and customer-first mindset-Basic computer/CRM skills-D6Ability to multitask and work under pressure
α’αααΈαααααΎαααααα
α’ααααααααααα
ααααα
α±ααΆαααΆαααΆα
ααΆαααΆαααααααααααααααα
Senior Customer Service ExecutiveJT1_100_JF_Exp_Loc
Customer Service ExecutiveJT1_100_JF_Exp_Loc
CS online ExecutiveJT1_100_Loc
Customer Service Executive (Chinese-Speaking)JT1_100_Loc
Customer Service ManagerJT1_75_JF_Exp_Loc
Customer Service Representative SupervisorJT1_75_JF_Exp_Loc
On & Off Customer ServiceJT1_75_JF_Exp_Loc
Customer Experience OfficerJT1_75_JF_Exp_Loc
Customer ServiceJT1_75_JF_Exp_Loc
Customer Renewel ExecutiveJT1_75_JF_Exp_Loc
Assistant Customer Service ManagerJT1_75_JF_Exp_Loc
Share with a Friend