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Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 ប្រកាស
Verified This job has been verified by the company as a real job vacancy. 1 សប្តាហ៍មុន
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ
និមិត្តរូបក្រុមហ៊ុន ការងារពីក្រុមហ៊ុននេះ 137
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Senior CX Reporting Specialist

WING BANK (CAMBODIA ) PLC
Phnom Penh
ដាក់ពាក្យទីនេះ

Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 ប្រកាស
1 សប្តាហ៍មុន
Verified This job has been verified by the company as a real job vacancy.
អ្នកជ្រើសរើសត្រូវបានសកម្ម2 ថ្ងៃ កន្លងទៅ The recruiter at this company was last active reviewing applications.
ដាក់ពាក្យទីនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

IT Hardware, Software

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

A Fantastic Opportunity for ...

  • Conduct forecasting and capacity planning to ensure optimal staffing levels.
  • Support scheduling and make real-time adjustments to meet service demands effectively.
  • Monitor and report on key performance metrics to drive operational efficiency.
  • Work closely with cross-functional teams to align on CX goals and staffing requirements.
  • Enhance reporting processes and tools through automation and advanced data analysis.
  • Perform other tasks as assigned by the line manager.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Bachelor’s degree in business Analytics, Statistics, Information Systems, or a related field. Master’s degree is a plus.
  • At least 2 or 3 years in data analysis, reporting, or customer experience-related roles.
  • Ability to communicate with other related departments.
  • Good English and knowledge in advance Excel, SQL, Power BI/Tableau, Python or R (optional but preferred), and CRM systems.
  • Ability to work on new system.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

-

រំលេច

-

ឱកាសការងារ

-
ដាក់ពាក្យទីនេះ

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR
ការងារបន្ថែមពីនិយោជកនេះ

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

IT Hardware, Software

វិស័យការងារ

Banking/ Insurance/ Microfinance

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការងារដែលស្រដៀងបន្ថែម

មើលការងារបន្ថែម

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