Aftersales Manager in Phnom Penh

Aftersales Manager

RMA Cambodia

Prampir Meakkakra | Phnom Penh

1 Bài đăng

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Hồ sơ công ty Công việc từ công ty này 106

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Aftersales Manager

RMA Cambodia, Prampir Meakkakra | Phnom Penh

Nộp đơn ở đây

Aftersales Manager

RMA Cambodia

Nộp đơn ở đây

Aftersales Manager

RMA Cambodia

Cambodia - Phnom Penh

Prampir Meakkakra | Phnom Penh

1 Bài đăng

Thông tin Cá nhân

Nộp đơn ở đây

Mức độ kinh nghiệm

Manager

Chức năng công việc

Sales, Business Development

Ngành nghề

Automotive

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Great Opportunity for ...

People management: responsible for the organization and performance of a growing team of after sales service personnel including both in field & workshop activities.
Implementing and maintaining activity and other company management systems as required assisting in the overall management of this support division.
Identifying appropriate training and staffing requirements to meet both existing and future needs.
Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations
Preparation of operational and capital budgets as required and actively striving to meet targets.
Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty.
Optimizing spare parts stock levels, costs and availability for customers buy regularly reviewing on items of concern.
Efficient management and scheduling of resources for the maintenance, service and other operations as required by GM.
Identification of materials, parts and equipment for purchase to achieve value for money.
Interact at a management level with all departments to ensure seem-less flow for work performance and information is maintained at all times.
Developing and implementing the necessary infrastructure and processes to support future growth. This includes systems, procedures, customer service, training, management information and performance controls.
Develop manage and deliver efficiency KPIs for the After Sales Service Department in conjunction with the General Manager.
Actively solicit additional business for the After Sales department.
Report monthly on overall P & L of After Sales business

Mở Đi

Male/Female

Yêu cầu công việc

Bachelor degree in related field
Good leadership and management
Good orientation, good customer service, be patient and fast response with the customer, related experience, strong leadership, and business mindset/business development.
Excellent English (written and spoken)
Fully conversant with Microsoft suite of products and fully computer literate.

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Phúc lợi

* Rewards for over performance

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