Tiếng Việt
Customer Service Executive
(Customer Relation Officer)
Mức độ kinh nghiệm
Chức năng công việc
Ngành nghề
Trình độ học vấn tối thiểu
Loại công việc
Mô tả công việc
A Big Opportunity for ...
1. Customer support•Answer customer questions (chat, email, phone)•Help with orders, payments, delivery issues•Provide product or service information2. Handle complaints & problems•Resolve customer complaints•Investigate issues (late delivery, wrong item, refund •problems)•Escalate complex cases when needed3. Customer relationship management•Build good relationships with customers•Maintain customer records (CRM systems)•Follow up to ensure satisfaction4. Process improvement•Analyze feedback and recurring issues•Suggest improvements to service processes•Help optimize customer experience
• Build good relationships with customers• Maintain customer records (CRM systems)• Follow up to ensure satisfaction
👉 Strong communication helps retain customers
Mở Đi
Yêu cầu công việc
-Strong communication helps retain customers-Problem-solving ability-Patience and customer-first mindset-Basic computer/CRM skills-D6Ability to multitask and work under pressure
Những gì chúng tôi có thể cung cấp
Phúc lợi
Làm nổi bật
Cơ hội nghề nghiệp
Nộp đơn công việc này
Nhiều công việc tương tự khác
Customer Service ExecutiveJT1_100_JF_Exp_Loc
Customer Service Officer JT1_75_JF_Exp_Loc
Customer Experience OfficerJT1_75_JF_Exp_Loc
Customer Service SupervisorJT1_75_JF_Exp_Loc
Customer Service AssistantJT1_75_JF_Exp_Loc
Customer ServiceJT1_75_JF_Exp_Loc
Customer Service & Admin OfficerJT1_75_JF_Exp_Loc
Customer Renewel ExecutiveJT1_75_JF_Exp_Loc
On & Off Customer ServiceJT1_75_JF_Exp_Loc
Assistant Customer Service ManagerJT1_75_JF_Exp_Loc
In-Flight Service ExecutiveJT1_75_JF_Exp_Loc
Share with a Friend