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Guest Experience Executive

(Guest Relations)

About Asia Co., Ltd
Krong Siem Reab | Siem Reap
  1 Bài đăng
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Real by the Company.
This Job has been Verified as
Real by the Company.
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Guest Experience Executive

(Guest Relations)

About Asia Co., Ltd
Nhà tuyển dụng đang hoạt động1 tuần trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Siem Reap
Verified This Job has been Verified as
Real by the Company.

Mức độ kinh nghiệm

Experienced Non-Manager

Chức năng công việc

Hospitality, Hotel, Tourism

Ngành nghề

Tourism/Travel Agency

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Great Opportunity for ...

  • Ensure guests receive exceptional service and smooth travel experiences throughout their journey.
  • Communicate with guests online regarding tour programs, travel arrangements, and service-related inquiries.
  • Coordinate with hotels, guides, transport providers, and local suppliers to ensure service quality.
  • Monitor and maintain company service standards during tours and site visits.
  • Build strong relationships with guests and destination partners.
  • Prepare service inspection and guest feedback reports with recommendations for improvement.
  • Assist in enhancing guest experiences and developing new travel experiences/products.
  • Provide on-site support for VIP guests or special travel arrangements when required.
  • Other tasks assigned by manager.

Mở Đi

Male/Female

Yêu cầu công việc

  • Bachelor’s degree in Tourism, Hospitality, Business, or related field preferred.
  • Minimum 2–3 years’ experience in tourism, hospitality, guest relations, or tour operations.
  • Strong customer service and communication skills.
  • Excellent problem-solving and organizational abilities.
  • Flexible and willing to travel frequently across Indochina.
  • Strong interpersonal skills and cultural awareness.
  • Strong command of English; additional regional languages are an advantage.
  • Proficiency in Microsoft Office and travel-related systems/tools.

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Rewards for over performance

Làm nổi bật

- Join an experienced team

Cơ hội nghề nghiệp

- Learn new Skills on the jobs