中文
Customer Service
(Customer Relation Officer)
经验水平
工作职能
就业行业
最低教育水平
工作类型
职位描述
An Exciting Opportunity for ...
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
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职位要求
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office
我们能提供什么
好处
亮点
工作机会
申请此职位
Can you use Computer?
Can you speck English?
Can you communicate with customer?
Do you have experience related?
Can you introduce about yourself?
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