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Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
Mean Chey | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 6 天前
招聘人员活跃10 分钟 前 The recruiter at this company was last active reviewing applications.
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Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
招聘人员活跃10 分钟 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Logistics/Transport

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Fantastic Opportunity for ...

Customer Relationship Management

  • Serve as the main point of contact (SPOC) for assigned customers
  • Manage daily communication related to, Inbound/Outbound operation, Inventory Status, Delivery and any service issue.

Order & Operations Coordination

  • Accurate order processing
  • On-time dispatch and delivery
  • Monitor order cut-off times and service commitments
  • Proactively inform customers of any operational risks or delays

Inventory & Data Accuracy

  • Stock balances
  • Batch and expiry information
  • Quarantine or hold stock
  • Support cycle counts and stock reconciliation with customers
  • Investigate and explain inventory discrepancies

Incident & Complaint Management

  • Manage distribution and warehouse incidents including:
  • Miss-pick /miss-delivery
  • Delayed delivery
  • Damage or temperature deviation

打开

Male/Female

职位要求

  • Minimum 2–5 years experience
  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field
  • Microsoft Office (Word, Excel, PowerPoint)
  • Good command of both written & spoken English
  • Patience, flexibility, problem solving, able to work under pressure, team-oriented

我们能提供什么

好处

- Rewards for over performance

亮点

- Join an experienced team

工作机会

- Learn new Skills on the jobs