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Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
Saensokh | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. 今天
招聘人员活跃6 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
招聘人员活跃6 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请
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Customer Service Supervisor

SR AUTO Co.,Ltd
Phnom Penh
在此申请

Customer Service Supervisor

(Customer Service Assistant)

SR AUTO Co.,Ltd
招聘人员活跃6 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Saensokh | Phnom Penh
  1 帖子
今天
Verified This Job has been Verified as
Real by the Company.
招聘人员活跃6 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Automotive

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Good Opportunity for ..

  • Supervise and train customer service staff on handling appliance inquiries, complaints, returns, and warranty claims.
  • Monitor daily operations, including service level agreements, first-call resolution, and coordination with repair technicians or third-party providers.
  • Resolve escalated customer issues related to home appliances, such as product defects or installation problems, while maintaining accurate records.
  • Analyze performance metrics like customer satisfaction scores and turnaround times, implementing improvements for better service.

打开

Male/Female

职位要求

Required Qualifications

  • Bachelor’s degree in Electronics, Business, Communication, or related field preferred.
  • 1+ years in customer service, ideally in retail or home appliances.
  • Strong knowledge of home appliances, including troubleshooting common issues.

Essential Skills

  • Excellent communication and problem-solving abilities for phone, email, and in-person interactions.​
  • Proficiency in office software, CRM systems, and inventory tools.​
  • Leadership skills to motivate teams, manage shifts, and handle high-volume customer flow.

Preferred Skills:

  • Problem-solving mindset with attention to detail.
  • Ability to work collaboratively across departments.

我们能提供什么

好处

- Rewards for over performance

亮点

- Join an experienced team

工作机会

- Learn new Skills on the jobs
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经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Automotive

最低教育水平

Bachelor Degree

工作类型

Full Time

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