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In-Flight Service Executive

(Customer Relation Officer)

Air Cambodia
Chamkar Mon | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 1 周前
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
在此申请
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In-Flight Service Executive

Air Cambodia
Phnom Penh
在此申请

In-Flight Service Executive

(Customer Relation Officer)

Air Cambodia
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  1 帖子
1 周前
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Airlines/Aviation

最低教育水平

Professional Certificate

工作类型

Full Time

职位描述

A Good Opportunity for ..

  • Regularly update in-flight service standards, procedures, and service manuals to enhance    passenger satisfaction.
  •  Manage and oversee in-flight services (e.g., duty-free sales, onboard retail services).
  • Coordinate with the Service Division to collect passenger feedback and distribute service notices to cabin crew.
  • Provide guidance and support to the service team to ensure excellent customer interactions.
  • Supervise cabin crew performance to maintain service standards, professionalism, and the Cambodian cultural spirit of hospitality.
  • Monitor cabin crew members to ensure appropriate BMI, grooming, and professional appearance.
  • Participate in audits and inspections to evaluate service quality, identify improvements, and implement service recovery when necessary.
  • Attend meetings and perform additional tasks as assigned by the Service Department GM.

打开

Male/Female

职位要求

  •  Have experience in Cabin Crew
  •  Upper-intermediate English proficiency (higher level is an advantage)
  •  Proficiency in computer applications
  •  Knowledge of Civil Aviation Law, Labor Law, and trading regulations
  •  Strong documentation processing skills
  •  Problem-solving and decision-making abilities
  •  Teamwork and leadership skills
  •  Familiarity with cabin crew operations, training policies, and procedures
  •  Ability to learn quickly and adapt to organizational standards
  • A unique and flexible work schedule that is not a typical 9-to-5 job.

我们能提供什么

好处

- Unparalleled travel opportunities with discounted or free flights for you and your family.

亮点

- A vibrant, multicultural work environment with colleagues from around the world.

工作机会

- Opportunities for career advancement to positions like Senior Cabin Crew Member, Purser, or Ground Instructor
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来自该雇主的更多职位

经验水平

Experienced Non-Manager

工作职能

Customer Service, Support

就业行业

Airlines/Aviation

最低教育水平

Professional Certificate

工作类型

Full Time

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