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1. Inventory Management & Control
- Stock Monitoring: Maintain optimum stock levels using the "Min-Max" system to ensure parts are available for routine maintenance without overstocking.
- Order Preparation: Generate and track purchase orders (POs) for regular stock refills and "VOR" (Vehicle Off Road) emergency orders.
- Cyclic Stock Counts: Conduct physical audits of the inventory to ensure the system (DMS) matches the shelf.
2. Warehouse Operations (5S)
- Receiving & Binning: Inspect incoming shipments from China for damage or discrepancies. Categorize and store them in the correct locations (bins).
- Parts Issuance: Verify technician requests against the Repair Order (RO) before releasing parts to ensure billing accuracy.
- Core & Warranty Returns: Manage the "Core" return process for high-value parts (like EV batteries or transmissions) that need to be sent back to the manufacturer for analysis.
3. Support & Communication
- Service Advisor (SA) Liaison: Provide real-time updates to Service Advisors regarding Part ETAS (Estimated Time of Arrival) so they can update customers.
- Supplier Coordination: Maintain a professional relationship with local suppliers for non-OEM items (like tires or local lubricants).
- Reporting: Prepare monthly reports on "Slow Moving" vs. "Fast Moving" items and identify "Obsolete Stock" for potential clearance sales.

- Experience: 1-2 years of experience in a customer service or sales role (Automotive experience is highly preferred).
- Communication: Excellent interpersonal skills; ability to translate "mechanic talk" in simple terms for customers.
- Technical Aptitude: Basic understanding of how engines and electric vehicle batt work.