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Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 1 周前
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
在此申请
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Senior CX Reporting Specialist

WING BANK (CAMBODIA ) PLC
Phnom Penh
在此申请

Senior CX Reporting Specialist

(Business Analyst)

WING BANK (CAMBODIA ) PLC
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 帖子
1 周前
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃2 天 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Big Opportunity for ...

  • Conduct forecasting and capacity planning to ensure optimal staffing levels.
  • Support scheduling and make real-time adjustments to meet service demands effectively.
  • Monitor and report on key performance metrics to drive operational efficiency.
  • Work closely with cross-functional teams to align on CX goals and staffing requirements.
  • Enhance reporting processes and tools through automation and advanced data analysis.
  • Perform other tasks as assigned by the line manager.

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Male/Female

职位要求

  • Bachelor’s degree in business Analytics, Statistics, Information Systems, or a related field. Master’s degree is a plus.
  • At least 2 or 3 years in data analysis, reporting, or customer experience-related roles.
  • Ability to communicate with other related departments.
  • Good English and knowledge in advance Excel, SQL, Power BI/Tableau, Python or R (optional but preferred), and CRM systems.
  • Ability to work on new system.

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经验水平

Experienced Non-Manager

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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