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Customer Service Manager

ICS GROUP
Doun Penh | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company. This Job has been Verified as
Real by the Company. 今天
招聘人员活跃1 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Phnom Penh
Verified
招聘人员活跃1 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请
公司简介 该公司的职位 15
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Customer Service Manager

ICS GROUP
Phnom Penh
在此申请

Customer Service Manager

ICS GROUP
招聘人员活跃1 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.
Doun Penh | Phnom Penh
  1 帖子
今天
Verified This Job has been Verified as
Real by the Company.
招聘人员活跃1 天 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company. This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
在此申请

经验水平

Manager

工作职能

Customer Service, Support

就业行业

Education/Training

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Exciting Opportunity for ...

  • Supervise the reception area and front office operations, ensuring a professional and welcoming environment
  • Manage customer service staff and maintain high standards of communication and service quality
  • Respond to parent and visitor inquiries through phone, email, and in-person communication
  • Manage inquiries received through the school mobile application and official communication channels
  • Provide information regarding school programs, admissions procedures, and general school services
  • Coordinate with relevant departments to ensure timely responses to parent requests
  • Maintain accurate records of inquiries, visitor logs, and service requests
  • Monitor daily student attendance and ensure parents are informed of absences or tardiness
  • Address parent concerns or service issues and coordinate solutions with relevant departments
  • Support the Marketing & PR team in responding to inquiries from prospective parents and coordinating visitor appointments or school tours
  • Support coordination of school visits and parent meetings when required

打开

Male/Female

职位要求

  • Bachelor’s degree in Business Administration, Customer Service Management, or related field
  • Minimum 5–7 years experience in customer service, client relations, or front office management
  • Experience supervising customer service or reception teams
  • Strong interpersonal and communication skills
  • Ability to manage parent concerns professionally and effectively
  • Strong organizational and coordination skills
  • Experience in education or service-oriented environments is an advantage

我们能提供什么

好处

Competitive Salary, Labour Law Compliant, NSSF, Staff Welfare Package, PD, Year-end Party, PH, Tuition Discount, Referral Commission

亮点

- International Environment
- Safe, inclusive, and student-centered school culture
- Dynamic and collaborative work environment

工作机会

- Gain valuable experience in an international education environment
- Enhance your leadership, communication, and global education skills
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经验水平

Manager

工作职能

Customer Service, Support

就业行业

Education/Training

最低教育水平

Bachelor Degree

工作类型

Full Time

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