A Big Opportunity for ...
o Follow up with customers on overdue installments through phone calls, messages, and customer visits.
o Implement and enforce the Company's AR Overdue Policy to ensure timely collection of outstanding receivables.
o Monitor customer aging reports and prioritize collection activities based on risk and overdue status.
o Conduct site visits to customers to discuss overdue balances, investigate payment issues, and negotiate repayment plans.
o Build and maintain professional relationships with customers while ensuring firm and effective collection practices.
o Obtain payment commitments from customers and closely monitor compliance with agreed payment schedules.
o Prepare collection reports, aging analyses, and overdue account summaries for Management.
o Recommend payment restructuring, revised payment schedules, or settlement proposals to the Credit Committee or Management for approval.
o Coordinate with the Sales, Legal, and other relevant departments to resolve collection issues and facilitate debt recovery.
o Escalate high-risk or non-responsive accounts to Management and recommend appropriate recovery actions.
o Maintain complete and accurate records of customer communications, collection activities, site visit reports, and payment commitments.
o Continuously identify opportunities to improve collection processes and reduce overdue receivables.
o Perform other duties assigned by the Supervisor or Management.