Assist in designing, enhancing, and launching new retail products and services; Support preparation of business cases, proposals, and product documentation; Conduct market research, customer surveys, and competitor benchmarking; Coordinate with internal teams for product testing, approval, and rollout; Track and analyze performance of existing products (portfolio, profitability, uptake); Prepare product reports, dashboards, and presentations for management; Provide recommendations for improvements in pricing, features, or processes; Support promotional campaigns and cross-selling initiatives; Ensure products comply with regulatory requirements and internal policies; Identify potential operational or compliance risks in product processes; Support product audits, inspections, and regulatory submissions; Good and close relationships with Amret staff in provinces and branches and with other external organizations as such as partners to ensure they are well cooperation on sales target; Collaborate and coordinate with diverse teams of marketing, business operations, sales, customer services and channel delivery team to deliver on targets.
Conduct preliminary audit analyses of MIS by identifying the risks per macro process to make sure risks are taken into consideration and identified and audit activities meet the scope and objectives; Execute the audit program for assigned MIS audit missions by selecting the right transactions and activities and other macro processes under support from manager or supervisor to ensure the audit mission is cost effective and the risks of internal control implementation and design are properly identified and confirmed; Perform IT audit testing to evaluate the quality of internal control implementation and design by relevant departments; Follow up, during the audit mission, previous audit recommendations to assess whether all recommendations have been actioned by the responsible auditees and to classify the status of each recommendation; Review audit working paper and evidence for assigned IT audit missions to ensure the completeness of audit findings and identification of root causes, implications and recommendations; Collect relevant and sufficient audit evidence on a specific macro process under the supervision of the supervisor in order to rate the quality of internal control for that process; Prepare draft audit report on the assigned missions and participate in presentation to heads of auditees in order to make sure they are well informed about detailed audit findings and recommendations; Prepare working paper with the findings (issues/results) relating to assigned tasks, root causes, implication and recommendations, and submit to team leader or supervisor to ensure the completeness of audit documentations; Ensure completeness of audit documentation of all audit missions and properly store in IA repository.
To lead daily monitoring and reporting of liquidity position, liquid assets, and NBC prudential ratios; To initiate the investment plan from the available liquidity & ensure the counter party approved credit limits are complied; Supervise preparation of cash flow projections to ensure adequate liquidity buffers for operational & strategic needs; To lead ALM risk measurement: liquidity mismatches, deposit concentration & basic repricing gaps and interest rate sensitivity; To oversee deposit volatility analytics by product, currency & concentration limits, initiating pre-emptive funding or retention actions; Maintain & update covenant compliance tools; classify ratios into Comply/Watch/Breach and initiate mitigation/waiver processes as required; Lead weekly & monthly ALCO preparation: liquidity ladder, funding profile, stress test outputs, covenant forecasts, and market intelligence; Deliver rolling liquidity and funding projections per Strategic Planning Department timelines; Align forecasts with business growth plans while maintaining covenant headroom; Ensure full compliance with all NBC regulations and ratios.
Install, assemble, and configure desktops, laptops, and peripherals (printers, scanners, etc.); Perform software installation, troubleshooting, and maintenance for Windows, Mac, MS Office, email, and internet applications; Ensure system security by applying patches, updates, and antivirus definitions regularly; Provide first-level IT support to end users, diagnosing and resolving hardware and software issues; Maintain and support LAN infrastructure; coordinate with Network team to escalate and resolve complex issues; Administer Active Directory, DNS, email, and file servers, including user and computer account management; Monitor and maintain IT systems to ensure stability, performance, and availability; Support and maintain office equipment such as CCTV systems, printers, and photocopiers; Track, manage, and report IT inventory for all branches, ensuring proper documentation and control; Provide technical training and guidance to end users and junior IT support staff; Support regional IT operations, including daily support, deployment, and follow-up on service issues; Research new technologies and recommend solutions to improve IT support services and efficiency; Develop, document, and update IT procedures, guidelines, and manuals; present and validate with management.
• Design and develop HR dashboard based on business needed; • Understand HR processes and able to recommend the HR reporting or dashboard that require for HR operation; • Ensure reports are used-friendly and accessible to relevant stakeholders by providing clear user guideline; • Improve dashboard functionality based on user feedback and evolving business needs; • Documented the data formula and maintain user access right of the related reports; • Perform as HCM administrator to manage the system functionalities and related administration part; • Collaborate with IT and HR process owner to improve system functionalities and data flow; • Report and raise the incident and/or change request by coordinate with IT and system vendor to provide issue resolution; • Manage & Documentation of HCM user manual/guide, user access right by closely work with process owner/IT security to stay up-to-date and comply with internal policy; • Validate HR data across systems to maintain consistency; • Update tool for personnel budget calculation based on the HC template and the change of benefits from time to time; • Prepare the calculation on personnel budget for mid-term and annual projection; • Prepare the breakdown budget calculation by branch / department upon budget approval from management; • Monitor and analyse personnel cost projection vs actual expense, to ensure that the actual payment is align with the approval budget and/or additional approval; • Prepare regular or ad-hoc HR reports for Risk, Audit, lender, NBC and related team as timely manner; • Prepare related payroll report as assigned by manager; • Perform other tasks as assigned by line manager.
Support end-to-end review, refresh, and enhancement of IFRS 9 Expected Credit Loss (ECL) models, including PD, LGD, and EAD components, ensuring proper followed development document and accuracy outputs; Oversee monthly ECL calculation and reporting processes, ensuring accuracy, automation integrity, and timely delivery; Provide clear and insightful analysis on ECL movements and drivers for management understanding; Ensure accurate and timely submission of ECL reports and data to internal stakeholders, regulators, and parent company, meeting all compliance and audit requirements; Support development and implementation of Application Scorecard models, coordinating with stakeholders to ensure successful system deployment and integration; Monitor and report scorecard performance metrics, identifying opportunities to optimize loan application processes and improve risk based decision-making; Collaborate with operational teams to gather feedback and resolve issues related to score usage in loan underwriting and delegation, ensuring smooth adoption and effectiveness; Conduct analysis of loan portfolio quality, providing reports, insights, and actionable recommendations to management for strategic decision making; Develop and maintain analytical tools to track portfolio trends and risk indicators, ensuring timely updates to meet management requirements and respond to market changes; Support preparation of ECL projections and budget plans, leveraging portfolio quality forecasts and scenario analysis to inform strategic planning.
Preah Sihanouk
6 day(s) ago
Greeting and serving for all walk-in clients at the branch who come to open new account, ask for performing any banking transactions or inquiring about any banking products and services in a professional manner; Be a dedicated staff to serve for all Chinese speaking clients; Occasionally accompany with Corporate Sales team to go and sell deposit products to Chinese speaking clients outside branch premise; Refer non-credit customers to non-loans sales team following the target set; Partially attend in selling promotion program which organizes by branch in order to promote Amret products; Solving various clients' complaints to ensure that the relevant complaints are solved promptly and satisfied by customers; Creating customer number, open saving/deposit accounts in the system to ensure all processes are timely and accurately performed; Key-in data of all loan clients into the system in order to create loan application with other requirement and post loan repayment transactions to ensure the information is timely and accurately recorded; Making report on customer service activities for DBMCS or BM to ensure are correctly and timely; Executing client documents tidily and properly to ensure that all clients files are kept safe and easy to find following document filing policy and procedures; Producing various reports for supervisor and related stakeholders to ensure its reliability and accuracy; Managing stationary in the branch to support branch needs.
• Conduct preliminary audit analyses for macro-processes by identifying the risks per macro-process to ensure that significant risks and management concerns are assessed, and audit activities are initiated to meet the risks, scope and objectives; • Execute the audit program of audit mission based on selected samples and transactions, clients, and other samples by macro process under support of Supervisor/Unit Manager in order to ensure internal control design and implementation are effectively assessed and that the audit objectives are met; • Review policies, procedures, and perform audit testing on key and complex financial and operational transactions, such as reports, analyses, and documents in order to evaluate the quality of internal control design and implementation by macro process; • Prepare working papers during the execution of the audit program to ensure proper documentation and sufficient appropriate evidence to make a proper appraisal of internal control integration and implementation; • Assist supervisor in reviewing audit working papers and evidence prepared by auditors under supervision of the assigned audit missions to ensure completeness of audit findings, root cause analyses, implications and recommendations; • Prepare a briefing audit report under assigned processes to ensure completeness of audit findings, root cause analysis, implications and recommendations, and ensure clear understanding of detailed audit findings; • Provide on-the-job training to new financial auditors to comply with audit methodologies, procedures and programs.
• Translate business requirements to technical documents in accordance with agreed templates; • Take ownership and ensure high-quality and timely delivery of multiple configurations, customizations, and developments in accordance with related development plans; • Participate in project implementation assigned by Manager; • Test software to ensure the code is correct, fixing ('debugging') errors where they occur, and rerunning and rechecking the program until it produces the correct results; • Recommend improvements to existing frontend development and business processes in order to meet requirements; • Develop all front-end components, with a strong focus on Angular for web applications, and demonstrate proficient knowledge in mobile development, ensuring full alignment with established development standards; • Collaborate closely with the quality assurance team to ensure the work before moving to user acceptance testing; • Participate in the design and planning of projects in conjunction with the external partners, other IT, and business users; • Responsible for making sure the long-term solutions are provided within the SLA on the FrontEnd Deployment; • Keep monitor on production system to ensure system is working stable and good performance; • Day to day production operation and real-time monitoring to ensure all channels & services are up and running smoothly; • Daily checking and monitoring production tracking log by analysis the error and propose solution to resolve production bugs; • Daily monitoring ServiceNow and support fixing production issue by following a properly SLA; • Develop, implement and document systems, the internal methodology, processes and procedures, for software development adhering to ISO & SDLC standards; • Implement risk management and regularly control over the risks.