Oversee the recruitment for all levels across CMCB Stay abreast on innovative recruiting trends and practices. Support Branch Sales Recruitment Projects in Phnom Penh and Provinces. Ensure continuous improvement in all recruitment matters. Draft and lead employer branding initiatives Draft and implement measures to ensure a positive candidate experience Build and maintain a network of potential candidates through Continually build capacity of Talent Acquisition Team Update and report to HR management regularly on progress and challenges on talent acquisition activities Perform other duties as assigned.
Processes a variety of financial transactions including, check/cash deposit, check/cash withdrawals, transfer, break TD and loan payments Handling local currency and cross currency transactions and keep confidential information of customer in a responsible manner. Ensure that opening and closing cash procedures of the cash in Till at the counters are properly and accurately done. Ensure that cash in Till are maintained within the limits set by the Bank Tellers should ensure that cash service to the customers are courteous and efficient Cash/check withdrawals are properly verified and approved before payments are made Ensure that cash denominations are properly recorded on transactions vouchers. Tellers should ensure that withdrawal transactions exceeding their authority must be approved by appropriate levels prescribed under the ‘Transactions Authority Limit” Perform cash end of day balancing Perform Relief RM, CAO Team and Customer Service functions when the need arises Understand bank products and services and respond appropriately to customer inquiries regarding those products and services. Participate in the promotion of products and services and to join the campaigns inside and outside branch to create an enlarged customer base Guide customers to use our channel such as Bank! Bank! App and ATM/CRM Channel complex customer complaints and challenges to the right quarters for effective resolution Keep good communication and relationship with the customers and team
Handle day to day customer frontline services such as open, amend, and close accounts. Addressing customers queries such account status and balances. Understand bank products and services and respond appropriately to customer inquiries regarding those products and services. Participate in the promotion of products and services and to join the campaigns inside and outside branch to create an enlarged customer base Guide customers to use our channel such as Bank! Bank! App and ATM/CRM Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their needs are attended to without delay Ensure that all the bank’s policies and procedures and regulatory guidelines are strictly complied with in the process of discharging duties Channel complex customer complaints and challenges to the right quarters for effective resolution Tracking, recording, reporting, and storing information related to transactions, customer account application forms, and ensuring all information is accurate and complete. Perform Relief RM, CAO Team and Teller functions when the need arises. Keep good communication and relationship with the customers and teams Other tasks are assigned by Supervisor or/and Deputy Branch Manager Operations or/and Branch Manager
Young Banker Relatioships Management (Loan Trainee) At Chip Mong Commercial Bank, we strive to be the most trusted bank in the country, offering innovative financial solutions to our retail and business customers. With a strong commitment to excellence, collaboration, integrity, and making a difference, we aim to help our customers grow financially. The Young Banker-Sales will be responsible for day-to-day tasks related to promoting and selling financial products and services to customers. This includes building relationships, providing personalized financial advice,processing transactions, and achieving sales targets. Promote and cross-sell loan products (SME, housing, KHQR, Deposit ) to potential customers. Conduct initial customer interviews and collect required documentation. Market visit new and existing customer. Support outlet team in achieving monthly loan disbursement targets. Provide quality customer service and build long-term relationships with clients.