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To develop loan collection and monitoring procedure/guideline. 

To create loan collection workflow/overdue report template. 

Lead loan quality checking after loan disbursement on loan assessment/ fraud case.  

Lead team to reassessment for loan restructuring and solve the problem for bad case.  

Collaborate with branch manager/Deputy branch manager sale/Sale support lead to solve delinquency and overdue customer. 

Monitoring the consequence conditions (post loan disbursement) and ensure all those conditions are fulfilled.  

Lead Lending Monitoring and Collection team to communicate delinquent borrowers, establish develop effective payment plans delinquent borrowers.  

Conduct site visit the business of borrower with collection officer and branches staff. 

Joining with collection officer and branch staff for solving the overdue loan.  

Find a good solution and strategy for settle the bad loan outside/inside court case process. 

Keep a good relationship with local authorities to support the effective resolution process. 

Coordinate with relevant departments (Legal, Risk, Credit Analyst and Audit, Operation, and branches) to solve the bad cases. 

Advice borrowers of their legal liabilities under contract law (including interpretation their liability under loan agreement). 

Follow up and update the court case (Liaise lawyers litigation cases until cases closed). 

At least 5 years of experience in the areas of Loan Collection, Monitoring and Recovery or related area. 

At least 2 years of experience in supervisory or managerial position. 

Sound understanding of banking, financial products, Retail Banking Market, and/or risk management. 

Knowledge of banking business and its environment.