As an assistant IT Operation Manager, Ability to manage multiple high priority initiatives in a fast paced highly technical environment, strong management skills concerning IT policies, processes, and procedures, demonstrated ability to work independently, as part of a team, and in collaboration with other teams. Deep understanding of unified communications infrastructure with ability to build hybrid environment from on-premises infrastructure to Microsoft 365. Aware about security approaches for information protection in cloud environment to satisfy customer security requirements. Ensure IT support activities align with ISO 27000 and CIS v8 security frameworks. Provide first-line support for cybersecurity-related incidents affecting end-users (phishing, malware, unauthorized access, etc.). Educate users on best security practices to prevent cyber threats. ▪ Owning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standards Expert on M365 services: Exchange Online, SharePoint Online, OneDrive, Teams, Azure AD, Intune, Microsoft Defender for Endpoint, Azure Service related with M365. Functional requirements analysis against a variety of technologies, including, secure UI/administration, network protocol conformance, and digital certificate processing Establish best practices through the entire technical support process. Assist in compliance audits by maintaining security-related documentation and incident reports. Identify the need for upgrades, configurations or new systems and report to upper management Inspect the use of technological equipment and software to ensure functionality and efficiency. Experience with Information protection tools, data classification labels, label alerts and analytics, IRM for workloads and DLP. Effectively leads team efforts and integrate the skills and strengths of individuals across teams for project and organizational success. Understand overall system architecture to troubleshoot and resolve issues with other systems. Working knowledge of Active Directory, Azure Active Directory, Exchange Online, and Microsoft 365 Services. Strong understanding of ISO 27000 and CIS v8 frameworks, with practical experience in implementing security controls. Experience with ITSM (e.g., ServiceNow, Jira, or similar tools) for managing IT support requests. Knowledge of ITAM for tracking IT assets and software licensing. Collaborating with other IT teams in different areas (e.g., networks, storage, application support etc.) with proven track record of managing operations including management of SLAs, developing strategies, etc. Manages IT inventory, IT access management system, and forecasting equipment needs. Knowledge of IT operations, responsibi lities, workflow processes, and procedures to resolve most issues and work orders independently. Learn new applications and understand their intricacies and stay up to date with the technologies used DLP policies for Data Leak Prevention. Proven ability to problem-solve, understand, and troubleshoot high-level technical issues. Participate in a program of proactive system administration; including but not limited to a system of updates, patches and fixes, system enhancements, and log monitoring, and Endpoint Security management Strong Analytical skills, Documentation & Problem-solving skills, , coordination with implementation teams. Enhance the technical user support experience, maintaining the interpersonal relationship. Think of the customer as the most important part of the job. Respond positively to complaints and problems. Strong communication and interpersonal skills with the ability to effectively listen and communicate information in a clear and concise manner. Excellent written and oral communications.
The Activation role will play a pivotal role in planning, executing, and optimizing activation campaigns and initiatives to drive brand awareness, engagement, and growth. Key responsibilities will include: Strategy : Plan activation campaigns that align with business goals and market trends. Execution : Coordinate campaign logistics and manage resources for seamless implementation. Partnerships : Build relationships with external stakeholders for sponsorships, events, and collaborations. Creativity : Develop engaging content and experiences that reflect the brand’s identity. Analysis : Monitor campaign performance and optimize strategies for better results. Budget : Manage activation budgets efficiently and on time. Compliance : Ensure compliance of company SOP. Collaboration : Work closely with internal teams to align activation efforts with overall business objectives.
We are seeking a highly skilled Supply Chain Manager to oversee and optimize our end-to-end supply chain operations. The ideal candidate will be responsible for overseeing and optimizing the entire supply chain process, inventory, and in-country distribution to ensure efficiency, cost-effectiveness, and high customer satisfaction. This role encompasses the strategic planning, analytical thinking, implementation, and control of supply chain activities, ensuring that products are delivered to customers efficiently and cost-effectively by ensuring compliance with industry regulations and standards, risk management to include specific strategies for dealing with supply chain disruptions, integrating new technologies and automation in supply chain processes, implementing and managing sustainable supply chain practices and strong leadership to drive continuous improvement across the supply chain network. Develop and implement supply chain strategies, policies, and procedures to optimize efficiency, reduce costs, and enhance performance throughout the supply chain network. Optimize inventory management processes, including demand planning, inventory control, and stock replenishment, to minimize stockouts, excess inventory, and carrying costs. Coordinate transportation and logistics activities, warehousing, and distribution, to ensure timely and cost-effective delivery of goods to customers and warehouse transfers. Ensure compliance with regulatory requirements, regulations, and procedures related to supply chain operations, maintaining documentation and records as necessary. Implement supply chain risk management strategies, assessing potential risks, vulnerabilities, and disruptions, and developing contingency plans to mitigate supply chain disruptions. Collaborate with internal stakeholders, including procurement, production, sales, and finance teams, to align supply chain activities with business objectives, demand forecasts, and production schedules. Analyze market trends, industry developments, and emerging technologies in supply chain management, staying updated on best practices and innovations to drive continuous improvement. Communicate supply chain goals, objectives, and performance metrics to senior management and key stakeholders, presenting regular updates, reports, and recommendations. Drive sustainability and corporate social responsibility initiatives within the supply chain, promoting ethical sourcing, environmental stewardship, and social responsibility practices.