To learn the knowledge of the products and share it with the customers to get the interest and sales to achieve the company’s target and KPI set. Communicate with the principals on product knowledge, price, market information, sales & purchase plan, and product recall. Communicate with internal partners, including sales admin and other departments to ensure a smooth process of purchase, sales, and after-sales service. To explore the healthcare market and source additional products to expand the product portfolio or suggest an adjustment to the current product portfolio to support the market trend. Collect market information, analyse data, and monitor market status for sales and marketing strategies of the team. Increase brand awareness of our company and products. Visit and maintain the relationship with both existing and new customers. To implement a sales strategic plan and perform sales activities. Attend training or workshops/seminars organized by the principals and our company. In some cases, provide on-site support with engineers for the installation and user training, and ensure the successful closing of the sales orders. To provide brief daily activities, weekly plans, and reports to the Sales supervisor and Senior Director. Manage customers and resolve customer complaints by investigating problems, developing solutions, preparing reports, and making suggestions to management. To perform other related tasks assigned by the Sales Supervisor and Senior Director.
Goods Picking: Assist the Line Manager in picking goods for sales and consignment in Phnom Penh and provinces. Returns Handling: Support the Line Manager in managing returns from sales and customer consignments, preparing "Goods Return" and "Goods Receive Inspection Reports," and setting aside items as instructed. Inventory Counts: Conduct daily, quarterly, and annual physical counts as requested by Inventory Control. Temperature Recording: Update and maintain temperature control records for each designated location. Damage Reporting: Promptly report any damaged or expired products to the Line Manager. Equipment Maintenance: Assist in regular checks and maintenance of reach trucks and forklifts. Storage Compliance: Ensure that goods are stored according to established "Storing Guidelines." Warehouse Organization: Maintain a neat and tidy warehouse environment. Team Support: Assist coworkers with related tasks as needed. Rule Adherence: Comply with all company rules and regulations. Work involves lifting materials and products weighing up to 60 pounds regularly. Must be available to work on weekends and be flexible with early arrivals or late departures to complete delivery tasks. Quality Improvement Participation: Participate in the Quality Work Environment Program through KAIZEN and 5S initiatives. Additional Duties: Perform other related tasks as assigned by the Line Manager.
Administrative and Clerical Coordination: Coordinate administrative and clerical functions to ensure efficient office operations and smooth workflow across departments. Provide general administrative support to the finance team and other departments as needed, including preparing reports, creating presentations, and assisting with travel arrangements. Meeting Organization and Minute Taking: Organize and schedule meetings, including preparing agendas, distributing meeting materials, and coordinating logistics. This requires strong organizational skills and attention to detail. Attend meetings and accurately record minutes, capturing key decisions, action items, and discussions. Ensure that minutes are distributed promptly to relevant stakeholders. Maintain a central repository of meeting minutes and related documents for easy access and reference. Records Management and Compliance: Maintain official records and correspondence, including government letters, contracts, and financial documents, in accordance with established procedures and regulatory requirements. Ensure the accuracy and completeness of all records and implement measures to protect sensitive information. Manage filing systems and information resources to provide quick access to accurate data when required. This includes organizing files, indexing documents, and maintaining databases. Communication and Language Support: Support communication in English and Khmer to facilitate effective collaboration with internal teams and external stakeholders. Ensure that all communication is professional, accurate, and culturally sensitive. Promote a cooperative and cheerful work environment to strengthen team collaboration and staff support. Foster positive relationships with colleagues and contribute to a supportive and inclusive team culture.