Job Summary Marketing Team Leader drives brand growth, campaign performance, and customer engagement across digital and offline channels. This role leads a creative, data-driven team to deliver impactful marketing initiatives that support business goals and strengthen market presence. Key Responsibilities ● Lead and coordinate marketing campaigns from planning to execution across multiple channels. ● Develop brand messaging, promotional activities, and content strategies to boost awareness and growth. ● Monitor campaign performance, analyze results, and recommend improvements based on key metrics. ● Collaborate with sales, product, and operations teams to align marketing plans with business needs. ● Manage team workflow, assign priorities, and support staff development to ensure strong delivery. ● Oversee marketing materials, events, partnerships, and digital activities to maximize impact. ● Track market trends and competitors to identify new opportunities for customer engagement.
Job Summary Product Policy Officer will support the development, review, and implementation of product policies that strengthen business growth, ensure compliance, and improve customer experience in a fast-paced financial services environment. Key Responsibilities ● Support the creation, review, and update of product policies, procedures, and guidelines. ● Work with cross-functional teams to ensure product policies align with business goals and regulatory requirements. ● Monitor policy implementation and identify gaps, risks, or improvement opportunities. ● Assist in analyzing market trends, customer needs, and competitor offerings to support policy enhancements. ● Prepare clear documentation, reports, and recommendations for management review. ● Coordinate with internal stakeholders to resolve policy-related issues and improve operational efficiency.
- Monitor and ensure compliance with internal policies, applicable laws, and requirements of regulatory authorities. - Develop, update, and implement compliance procedures and internal control systems. - Conduct periodic compliance reviews, risk assessments, and internal inspections. - Prepare compliance reports for the Management Board and relevant government authorities. - Support the implementation of KYC (Know Your Customer) , AML/CFT (Anti-Money Laundering/Combating the Financing of Terrorism) procedures, and customer due diligence. - Coordinate with relevant departments to identify, assess, and control compliance risks. - Monitor and update new legal regulations related to fintech and financial services. Organize training and provide guidance to employees regarding compliance requirements and regulations. Coordinate with regulatory authorities, auditors, and external partners when necessary. Investigate and handle compliance issues or transactions and activities showing signs of abnormality or potential violations.
+ Strategic Planning • Lead the development of the company's overall 3–5 year strategic plan and annual action plans. • Conduct research on trends in Fintech, Digital Wallets, Payments, and Financial Services in local and regional markets. • Analyze market dynamics, competitors, and customer behavior to recommend effective competitive strategies. • Propose strategies to expand the eMoney ecosystem, including digital payments, financial services, value-added services, and strategic partnerships. +Executive Advisory • Provide strategic recommendations directly to the CEO and Board of Directors regarding: • Corporate strategic direction • Business models • Investment projects and strategic partnerships • Prepare strategic reports and presentation materials for senior management and key meetings. + Strategy Execution & Monitoring • Collaborate with departments to translate strategic objectives into actionable plans. • Monitor and evaluate the progress of strategic initiatives and key performance indicators (KPIs). • Recommend timely strategic adjustments in response to market, regulatory, or business changes. + Strategic Project Management • Lead or participate in company-wide strategic projects such as core wallet upgrades, market expansion, and new product launches. • Ensure strategic projects meet objectives in terms of timeline, budget, and effectiveness. + Department Management • Establish the structure, functions, and responsibilities of the Strategy Department. • Manage, coach, and develop strategy team members. • Develop work processes, reporting standards, and performance evaluation systems. + Authority • Request data and reports from departments to support strategic planning activities. • Participate in management and strategic meetings. • Propose strategic initiatives, new projects, and strategic partnerships. • Represent the company in discussions with partners and consulting firms when authorized.
- Conduct market research on Fintech, e-wallets, digital payments, customer needs, and emerging market trends. - Analyze competitors’ products, pricing, fees, policies, promotions, and market positioning. - Propose strategies for developing new products and improving existing eMoney products and services. - Prepare Business Requirement Documents (BRD), business requirements, product flows, and related product policies. - Coordinate with Product Development, Digital Platform Operations, Business, Marketing, Finance, and Risk & Compliance teams to implement new products and services. - Develop and propose policies related to fees, transaction limits, cashback, promotions, commissions, and incentive programs. - Monitor product implementation progress, participate in User Acceptance Testing (UAT), and support product readiness before official launch. - Monitor and analyze post-launch performance, including user growth, transaction volume, revenue, usage rate, costs, and campaign effectiveness. - Analyze business and product data to evaluate product performance and recommend improvements. - Prepare proposals, business cases, analytical reports, and presentation materials for Management/BOD approval. - Support the preparation of monthly, quarterly, and annual product development plans and Product Roadmaps. - Work with partners to research and implement new services such as Top-up, Data Packages, Bill Payment, Payroll, Insurance, E-SIM, QR Payment, and other digital financial services. - Coordinate with Risk & Compliance to ensure that products, policies, and business programs comply with NBC regulations and applicable Cambodian laws. - Perform other duties as assigned by the Head of Department and Management.
Job Summary We are seeking a driven Marketing Officer to support brand growth, campaign execution, and customer engagement for a leading payment solutions company in Phnom Penh. This entry-level role is ideal for a creative, detail-oriented candidate eager to grow in financial services. Key Responsibilities ● Support the planning and execution of marketing campaigns across digital and offline channels. ● Assist with content creation, social media updates, and promotional materials. ● Coordinate with internal teams and vendors to deliver marketing activities on time. ● Monitor campaign performance and prepare basic reports on results and insights. ● Help maintain brand consistency across all customer touchpoints and communications. ● Conduct market and competitor research to identify trends and opportunities.
- Participate in developing, reviewing, and updating internal regulations and procedures related to fintech, e-wallets, payment services, and financial services. - Draft, review, assess, and manage commercial contracts, cooperation agreements, and contracts with partners, merchants, and agents. - Provide legal advice to the Management Board and departments regarding legal risks related to business operations, products, and marketing activities. - Monitor and update legal regulations related to finance, banking, fintech, and customer data protection. - Coordinate with government authorities and partner organizations when legal issues arise. - Participate in handling legal disputes and complaints, when applicable. - Perform other duties as assigned by the supervisor.
Job Summary Join a dynamic technology team supporting secure digital payment solutions in Phnom Penh. This entry-level role offers hands-on experience in software development, system support, and cross-functional collaboration to deliver reliable business applications. Key Responsibilities ● Assist in developing, testing, and maintaining internal software applications and tools. ● Support troubleshooting, bug fixing, and basic technical issues across systems and services. ● Collaborate with team members to analyze requirements and improve application performance. ● Participate in code reviews, documentation, and deployment activities under supervision. ● Work with stakeholders to help deliver projects on time and meet quality standards.
+ Business Development • Identify and approach potential customers including businesses, retail shops, agents, and individual partners. • Introduce products and provide suitable payment solutions based on customer needs. • Negotiate and close partnership/business agreements. + Customer Relationship Management • Support customers during service implementation and onboarding process. • Maintain strong relationships with existing customers. • Handle initial customer issues and coordinate with related departments for resolution. + Sales Performance Management • Achieve monthly, quarterly, and annual sales targets. • Monitor customer revenue and transaction volumes. • Propose sales promotion programs to increase business performance. + Market Research • Keep updated on fintech trends, digital payment industry, and competitor activities. • Collect customer feedback to improve products and services. + Reporting • Prepare regular sales performance reports for management. • Update customer data in CRM or internal systems.