Monitoring and maintaining daily, weekly, and monthly data backup and recovery plan Monitoring and maintaining email servers Monitoring and maintaining VMware Sphere environment Installing and configuring new hardware and software Monitoring and maintaining firewall and security management for all branches Maintaining security patches and change management for all clients/servers Monitoring and controlling user account and IT asset Troubleshoot the infrastructure issue and support Perform other tasks assigned by supervisor
Manage and supervise daily operation lease by ensuring its P&L management, due date management, vehicle's R&M and replacement are well managed Conduct direct visit, networking, research, compile, find leasing opportunity, and identity requirements, current vehicle usages, fleet lease size, budget and anticipate future needs. Build and foster strong relationships with leasing customers, vehicle's users, contacts, acting as primary point of contact and taking perfect care of each account's concerns, complaints and grievances. Conduct price calculation, bidding preparation, and car rental service agreement negotiation, terms and conditions review and ensuring mutually beneficial agreements and compliance. Prepare quotation, car rental service agreement, renewal agreement, bidding documents, leasing proposal, reports, internal and external letters Manage internal and external communication, collaborating with internal teams to deliver solutions and meet customer needs. Create cross-selling opportunity and expand Fleet Lease business opportunity through TCAM's Sales Consultant Develop marketing material, tool, and activities to expand operation lease Conduct customer insights, industry trends and market analysis to understand each account's preferences, price, sales targeting, user preference, competitors situation, customer trend and voice, and develop solutions that meet their requirement, expand operation lease, and deliver exceptional Prepare leasing units forecasting, performance report and other reports to management or as per request from relevant departments. Develop fleet lease operation's SOP, policy manual, guideline, and memo in compliance to company's rules, regulations and best practice. To develop car rental training material (insurance, general conditions), knowledge enhancement and other training related to car rental to customers and oversee the training deliver. Perform duty in compliance to company rule, regulation and maintain high ethical standard and professionalism in all actions Perform other tasks assigned by supervisor
Finding bidding and sales opportunity, analyze and identify their requirements, preferences, competitors status, budget and other key information. Develop sales strategies, implement account plans and lead generation to achieve sales targets Build and foster strong relationships with key clients, high profile account, contacts, acting as primary point of contact and taking perfect care of each account's concerns, complaints and grievances. Conduct customer insights, market trend analysis to understand each account's preferences, customer behaviour, market information, anticipate future needs, develop solutions that meet their requirement and deliver exceptional customer experiences. Develop and keep track of all sales record, database management, bidding history, complaint and customer information.
Drive sales by up-selling, cross-selling, and create value chain business opportunities with them. Conduct price and contract negotiation, terms and conditions review with key clients and high profile account, ensuring mutually beneficial agreements and compliance. Prepare, review quotation, sales contract, sales terms and conditions, bidding documents, sales proposal, reports, internal and external letters Manage internal and external communication, collaborating with internal teams to deliver solutions and meet client's needs. Prepare sales forecasting, performance report and other reports to management or as per request from relevant departments. Manage Department's Social Media plateform and create the posting content toward digital sales for B2B. Develop sales operation's SOP, policy manual, guideline, and memo in complaince to companys rules, regulations and best practice. Work closely with 5&M Department in designing and implementing sales campaign, preparing key account sales events, product launching, marketing tools, and materials. Support new sales consultant on product knowledge training, role play, sales skills, reporting and B2B sales. Supervise and manage team performance, understand their challenges and provide key activities plan, solution, guidance, and support to increase sales volumn and productivities. Perform other tasks as assigned by supervisor.
Finding bidding and sales opportunities, analyze and identify their requirements, preferences, competitors status, budget and other key information. Perform search engines, networking, meeting arrangement, direct visit, and identify potential prospects and lead generation to increase sales volume. Approach, engage, collaborate, build and maintain strong relationship with new prospect, clients, contacts, acting as primary point of contact and taking perfect care of each customer/client's concerns, complaints, and grievances. Assist manager in conducting customer insights, market trend analysis to understand each account's preferences, customer behavior, market information, anticipate future needs, develop solutions that meet their requirements and deliver exceptional customer experiences. Prepare vehicle test drive, and product presentation and assist customers to select the right vehicles that match their requirements. Perform vehicle delivery, sold-out documentation, payment collection, and post-sales follow up to customers. Maintain up-to-date knowledge of market situation, vehicle model trend, competitor's price and stock situation, industry development and our own product and service knowledge and propose idea to gain competitive advantage to management. Drive sales by up-selling, cross-selling, and create value chain business opportunities with them. Maintain good customer database, and update from time to time to ensure data accuracy in system. Support in hosting events and sales-related events. Prepare, review quotations, sales contract, bidding documents, sales proposal, reports, internal and external letters. Perform duty in compliance to company rule, regulation and maintain high ethical standard and professionalism in all actions Perform other tasks assigned by supervisor