Planning daily and monthly sales activities Researching prospects and generating leads Contacting potential and existing customers by the phone. per email, and in person in order to build strong relationship Managing sales process to achieve the target with customer smile and memorable Always be available for customers to promptly handle their concerns and/or inquiries Collecting regular feedback from customers and take appropriate action to improve it timely Keep raising brand and products awareness via social media, events, as well as direct visit to existing and potential prospects Be empathy to and offer custmer personalized experience with innovative, creative ways, and team value Building a pipeline and maintaining CRM database Reporting current sales situation as well as competition activities in the market on a daily basis Ensuring a well-organized showroom, facilities i.e. cars display, decoration, and amenities ready to serve customers Be ready and active in daily review with supervisor Improving sales skills through participating in-house and/or external training Maintain high ethical standards in all actions Performing duty in compliance with the company rules or procedures Performing other tasks assigned by supervisor/manager.
Prepare monthly meeting by each month. Prepare and share with participants of related material before monthly meeting at least 3days of each month. Prepare monthly report by business unit and share to related department for their own review and evaluations. Consolidate and analysis of company P/L and monthly performance by business unit. Coordinate and follow up to every related PIC during and after monthly meeting to ensure the pending tasks are resulted and closed. Prepare monthly document request and follow up of months forecast to all business unit with specific deadline. Monthly consolidate 3month forecast with analysis within the deadline set by management. Prepare the presentation of the consolidate months forecast to management. Submit and answer any inquiry from the group by the deadline. Create and support management for annual budget preparation Consolidate of annual budget by business unit to align with group requirement/guideline Prepare specific budget template and work with other departments for budget consolidation purposes. Perform other tasks assigned by the management.
Manage and supervise daily operation lease by ensuring its P&L management, due date management, vehicle's R&M and replacement are well managed Conduct direct visit, networking, research, compile, find leasing opportunity, and identity requirements, current vehicle usages, fleet lease size, budget and anticipate future needs. Build and foster strong relationships with leasing customers, vehicle's users, contacts, acting as primary point of contact and taking perfect care of each account's concerns, complaints and grievances. Conduct price calculation, bidding preparation, and car rental service agreement negotiation, terms and conditions review and ensuring mutually beneficial agreements and compliance. Prepare quotation, car rental service agreement, renewal agreement, bidding documents, leasing proposal, reports, internal and external letters Manage internal and external communication, collaborating with internal teams to deliver solutions and meet customer needs. Create cross-selling opportunity and expand Fleet Lease business opportunity through TCAM's Sales Consultant Develop marketing material, tool, and activities to expand operation lease Conduct customer insights, industry trends and market analysis to understand each account's preferences, price, sales targeting, user preference, competitors situation, customer trend and voice, and develop solutions that meet their requirement, expand operation lease, and deliver exceptional Prepare leasing units forecasting, performance report and other reports to management or as per request from relevant departments. Develop fleet lease operation's SOP, policy manual, guideline, and memo in compliance to company's rules, regulations and best practice. To develop car rental training material (insurance, general conditions), knowledge enhancement and other training related to car rental to customers and oversee the training deliver. Perform duty in compliance to company rule, regulation and maintain high ethical standard and professionalism in all actions Perform other tasks assigned by supervisor
Finding bidding and sales opportunity, analyze and identify their requirements, preferences, competitors status, budget and other key information. Develop sales strategies, implement account plans and lead generation to achieve sales targets Build and foster strong relationships with key clients, high profile account, contacts, acting as primary point of contact and taking perfect care of each account's concerns, complaints and grievances. Conduct customer insights, market trend analysis to understand each account's preferences, customer behaviour, market information, anticipate future needs, develop solutions that meet their requirement and deliver exceptional customer experiences. Develop and keep track of all sales record, database management, bidding history, complaint and customer information.
Drive sales by up-selling, cross-selling, and create value chain business opportunities with them. Conduct price and contract negotiation, terms and conditions review with key clients and high profile account, ensuring mutually beneficial agreements and compliance. Prepare, review quotation, sales contract, sales terms and conditions, bidding documents, sales proposal, reports, internal and external letters Manage internal and external communication, collaborating with internal teams to deliver solutions and meet client's needs. Prepare sales forecasting, performance report and other reports to management or as per request from relevant departments. Manage Department's Social Media plateform and create the posting content toward digital sales for B2B. Develop sales operation's SOP, policy manual, guideline, and memo in complaince to companys rules, regulations and best practice. Work closely with 5&M Department in designing and implementing sales campaign, preparing key account sales events, product launching, marketing tools, and materials. Support new sales consultant on product knowledge training, role play, sales skills, reporting and B2B sales. Supervise and manage team performance, understand their challenges and provide key activities plan, solution, guidance, and support to increase sales volumn and productivities. Perform other tasks as assigned by supervisor.
Develop and execute a strategic roadmap for the ERP system, ensuring it aligns with company goals and future growth. Lead, mentor, and manage a team of ERP specialists and analysts, fostering a culture of continuous improvement and professional development. Oversee all ERP-related projects, including system upgrades, module implementations, and integrations with other business applications. Work closely with department heads to understand business requirements, identify opportunities for process improvement, and translate needs into technical solutions. Manage day-to-day operations of the ERP system, including user access, security performance monitoring and providing support. Ensure the accuracy, security, and integrity of all data within the ERP system. Develop and maintain reporting capabilities to provide actionable insights to management. Manage relationships with ERP vendors and third-party consultants, overseeing contracts, service level agreements, and support issues. Develop and deliver training programs and documentation to ensure all end-users are proficient in using the ERP system.
Perform business analysis for DMS project implementation/enhancement Develop existing systems by analyzing and identifying areas for modification on various operating systems Maintain and troubleshooting system by monitoring, identifying and correcting system defects Prepare ERP system documentation: System Design Document, System Architecture Document, User Acceptance Testing (UAT) Document, and System Manual Provide System training for refreshment and newcomers Troubleshoot the system issue and support Perform other tasks assigned by supervisor
- ថែរក្សា និងសំអាតនូវរថយន្តដែលត្រូវបើកបរ - ត្រួតពិនិត្យនិង រៀបចំឡានមុន និងក្រោយពេលប្រគល់រថយន្ - បញ្ចូនឯកសារដូចជាសន្លឹកកិច្ចការវិក័យបត្រ និងឯកសារ ផ្សេងៗពីជាន់មួយទៅជាន់ដទៃទៀត - ធានាមិនអោយមានគ្រោះថ្នាក់ឬ ការបះទង្គិចផ្សេងៗទាំងក្នុងនិងក្រៅបរិវេណក្រុមហ៊ុន - បើកបររថយន្តចេញ និងចូល រោងជាងពីប៉ុងសំរាប់ជួសជុលកន្លែងលាងសំអាតរថយន្ត និងពីជាន់មួយទៅជាន់ដទៃ ទៀតដោយអនុវត្តន៍តាមគោលការណ៍សុវត្ថិភាពដែលបានកំណត់ - បើករថយន្តជូនជាងនិងបុគ្គលិកដើម្បីបំពេញភារះកិច្ចតាមខេត្តនិង ក្នុងទីក្រុង - ទិញសំភារះនិងដឹកជញ្ជូនសំភារះ និងឧបករណ៍សំរាប់រោងជាង ឬការិយាល័យ - ផ្លាស់ប្តូរវេនប្រចាំការរៀងរាល់ថ្ងៃចុងសប្តាហ៍ នឹងថ្ងៃឈប់សំរាកផ្សេងៗជាក្រុមដើម្បីសម្រួលដល់ប្រតិបត្តិការណ៍ ផ្សេង - ការងារដទៃទៀត ដែលកំណត់ដោយប្រធានក្រុម/ប្រធានផ្នែក
Coordinating with Sales Consultant to make appointments with Customers for vehicles inspection Sorting and calling customers upon customer list providing by department head or pending customer list Sourcing customers for trade-in and making appointments Testing vehicle components for wear, damage, or improper adjustment Conducting tests and evaluation quality or performance of products, and its service history Performing vehicles inspection based on internal inspection process Analysis inspection result and report to supervisor for buying price offer Analysis and keeping record of customers coming for inspection or fail to come in order to following next Communicating with Sales Consultant or Customer for buying negotiation (buying conditions incited and reference supporting document) Following up and communicating with customers for pending trade-in vehicles Issuing buying contract and processing payment request to the Accounting department Requesting service dept for vehicles recondition (getting quotation) Following up and committing date of readiness for sales display Doing other related tasks concerning with vehicles Perform other tasks assigned by supervisor
To monitor Main Facebook Page of Toyota Plus Activities (correspond, collect all contacts and make daily and weekly reports) To monitor Toyota Plus website homepage for both uploading new used car stocks and promotion, then report the effectiveness To execute the event arrangement and preparation To source and update used car market price for both our sold-out and side flow cars To monitor used car market activities with competitors (for both parallel brands and other brands) To update, monitor and implement marketing activities calendar To organize and attend marketing activities or events to raise brand awareness Monthly reports to all related departments Other jobs assigned by leaders or managers