To register online plate number for customers Involve in event support ( roadshow and showroom event) To request and monitor of marketing material from distributor Arrange and monitor roadshow and showroom expense (staff, allowance, agency, insurance and other expenses) To prepare and monitor bring the buddy payment to introducer To request give away items to customers Manage test drive and request for PM Perform other tasks assigned by supervisor
To issue invoice, internal sale, contract, and warranty claim To prepare daily, weekly, monthly report To prepare cash refund report To prepare request under and over$ 100(purchasing material, parts for sold out, repair, maintenance....) To request and control on staff amenity and stationery To follow up credit customer for time to settle payment and prepare summary bill every end of month To control on material stock (order and sold out) To control on tool and equipment usage To prepare trip allowance (travel report) To prepare service coupon contract for customer To prepare standby schedule and annual leave plan Perform other tasks assigned by supervisor
Greet customer and help them to use/buy Toyota Quality Service and Genuine Parts Maximize customer traffic in workshop with high retention rate Well explain to customers about all points of current repair done and invite them for next service Use system to find connect parts number and check parts stock availability Prepare quotation for both parts and service Conduct quality check before delivery to make sure all jobs are done properly Issue invoice for customers after completed repairing Record lost sales for both parts and service availability Handle customers’ complaints based on fact Conduct product proposal regularly to boost parts and labor sales Do the follow-up call to all pending product proposals and quotations and update the report to supervisor Perform other tasks assigned by supervisor
Planning daily and monthly sales activities Researching prospects and generating leads Contacting potential and existing customers by the phone. per email, and in person in order to build strong relationship Managing sales process to achieve the target with customer smile and memorable Always be available for customers to promptly handle their concerns and/or inquiries Collecting regular feedback from customers and take appropriate action to improve it timely Keep raising brand and products awareness via social media, events, as well as direct visit to existing and potential prospects Be empathy to and offer custmer personalized experience with innovative, creative ways, and team value Building a pipeline and maintaining CRM database Reporting current sales situation as well as competition activities in the market on a daily basis Ensuring a well-organized showroom, facilities i.e. cars display, decoration, and amenities ready to serve customers Be ready and active in daily review with supervisor Improving sales skills through participating in-house and/or external training Maintain high ethical standards in all actions Performing duty in compliance with the company rules or procedures Performing other tasks assigned by supervisor/manager.
Finding bidding and sales opportunities, analyze and identify their requirements, preferences, competitors status, budget and other key information. Perform search engines, networking, meeting arrangement, direct visit, and identify potential prospects and lead generation to increase sales volume. Approach, engage, collaborate, build and maintain strong relationship with new prospect, clients, contacts, acting as primary point of contact and taking perfect care of each customer/client's concerns, complaints, and grievances. Assist manager in conducting customer insights, market trend analysis to understand each account's preferences, customer behavior, market information, anticipate future needs, develop solutions that meet their requirements and deliver exceptional customer experiences. Prepare vehicle test drive, and product presentation and assist customers to select the right vehicles that match their requirements. Perform vehicle delivery, sold-out documentation, payment collection, and post-sales follow up to customers. Maintain up-to-date knowledge of market situation, vehicle model trend, competitor's price and stock situation, industry development and our own product and service knowledge and propose idea to gain competitive advantage to management. Drive sales by up-selling, cross-selling, and create value chain business opportunities with them. Maintain good customer database, and update from time to time to ensure data accuracy in system. Support in hosting events and sales-related events. Prepare, review quotations, sales contract, bidding documents, sales proposal, reports, internal and external letters. Perform duty in compliance to company rule, regulation and maintain high ethical standard and professionalism in all actions Perform other tasks assigned by supervisor
Perform business analysis for DMS project implementation/enhancement Develop existing systems by analyzing and identifying areas for modification on various operating systems Maintain and troubleshooting system by monitoring, identifying and correcting system defects Prepare ERP system documentation: System Design Document, System Architecture Document, User Acceptance Testing (UAT) Document, and System Manual Provide System training for refreshment and newcomers Troubleshoot the system issue and support Perform other tasks assigned by supervisor
To register online plate number for customers Involve in event support ( roadshow and showroom event) To request and monitor of marketing material from distributor Arrange and monitor roadshow and showroom expense (staff, allowance, agency, insurance and other expenses) To prepare and monitor bring the buddy payment to introducer To request give away items to customers Manage test drive and request for PM Perform other tasks assigned by supervisor