Defining the user role access matrix and review user role based access control based on IT assist profiles and system risk for compliance report. Conducting review of user status, activity logs or audit trail and monthly for compliance report, based on the nature of IT system. Improving the IT service of user request for creating user account on the system. Periodically reviewing report for the active user, in-active user, staff resign/movement, staff on leave, officer in-charge (OiC), new staff join, terminated staff, and user request. Developing the policies/procedures /standards/guideline of user access management to align with the real practical in WBC’s system. Defining dual control password for super ID account of the WBC system. Periodically reviewing the password policy of the WBC systems in order to align with the approved policies. Explore or research on the international certification standard, regulatory, certification best practices in order to implement the information security Policies/Manuals/Guidelines. Maintain the policy documents for alignment with the regulatory, currently practical and audit purposes. Assist the IT Group for improving the IT Services for better supporting and processing. Present the overview structure, role and responsibilities of the IT Security & Compliance to new joined teammates for their fundamental understanding. Guide new teammate and/or backup person of the team be able to perform the assigned tasks. Prepare the details work manual which under his/her responsible tasks as roadmap for guiding new teammate or backup person easy to understand. Guide and assist the responsible team to deal with internal and external auditors, Woori Bank HQ, and regulatory body for supporting any requirement documents. Collaborate with the responsible person and WBC compliance, internal auditing, risk management and work with various technical teams in the design and implementation of audit, & regulatory compliance practices. Develop the team’s expertise and professionalism. Build self-capacity through on-going learning and development. Ensure on time implementation of PDM performance development, coaching and annual appraisal. Build and maintain relationship with staff, supervisors and other stakeholders. Perform other tasks as assigned by supervisor.
Develop strategy and support for CSS product. Supporting and verifying CSS acquisition in production for any deployment or implementation changes. Perform the testing and walk-through sessions with development / testing team, test case review. Write test plan, define test scope and perform end-to-end testing to ensure the quality of the CSS card. Ensure that the CSS is operating smoothly. Create and maintain documentation for CSS deployment, product testing, and go-live processes. Take the lead in implementing functions and managing CSS. Monitoring and managing items to comply with NBC regulation for CSS and join any other meeting with NBC and any related stakeholder for CSS product. Staying informed about new technology and new requirement to align with business growth. Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures. Provide support on investigations and resolution of issues relating to CSS products/services. Review and handle reported complaints and issues related to CSS product. Perform basic troubleshooting and handle the operations of different systems / applications, and report any errors or bugs and participate in work around and applying solutions. Support vendor relationships, vendor contact list, business review, account management, resolving day to day issues, and supporting strategic initiatives.
Assist in designing, developing, and maintaining secure systems and networks. Joining in design and implement IT Security solution to secure systems and networks. Support to conduct security reviews and risk assessments for new systems and technologies Stay updated on the latest security technologies and trends. Supporting fine-tune, managing and maintaining of security technologies such as Privileged Access Management (PAM), Next-Gen SIEM, Web Application Firewall (WAF), IDS/IPS, File Integrity Monitoring (FIM), Network Access Control (NAC)etc. Assist in developing and maintaining security architecture standards and guidelines. Assist to prepare the detail administrator guidelines for each of security technologies. Assist in maintaining detailed documentation of security architecture and engineering processes. Collaborate with IT and business teams to ensure security requirements are met. Works closely with the Security Operations Center (SOC) to monitor and respond to security incidents. They provide technical expertise and support during incident investigations. Work with IT infrastructure teams to assist in designing and implementing secure network and cloud architectures. Collaborates with the Cyber Risk Manager to support identify and mitigate security risks, ensuring alignment with the bank’s risk management strategy. Develop the team’s expertise and professionalism. Build self-capacity through on-going learning and development. Ensure on time implementation of PDM performance development, -coaching and annual appraisal. Perform other tasks as assigned by supervisor.
Re-architect and update the existing system using new technologies. organize source code or project using distributed version control system. Work in cross-functional teams to analyze, design system plan on new business requirement. Analyzing information and evaluating results to choose the best solution and solve problems. Monitor the existing system to ensure that it run smoothly. Maintain the existing system such as license renewal, system update and archival. Review the existing system to ensure that its components are up to date. Prepare test environment for the project such as QA, SIT, UAT, Pre-production and production with relevant team. Manage and allocate team to fix issues happening in testing period. Back up and restoration test. Fix defect in production. Apply hot fix in production. Prepare guideline, procedure and manual for organization. Organize daily scrum meetings as well as sprint planning and other scrum meetings. Update and review tasks on Jira system. System development guideline. Continuously discover, evaluate, and implement new technologies to maximize application efficiency and performance. Software and hardware project.
To engage and partner with key business and IT stakeholders to identify changing business priorities and requirements and introduce new processes and technology to enhance the Business Analysis service offering. To engage and partner with key business and IT stakeholders to identify changing business priorities and requirements and introduce new processes and technology to enhance the Business Analysis service offering. To coordinate work to ensure business requirement document is properly signoff by business user and functional requirement specification document is developed and sign off by IT solution development team before passing on to project implementation team. To support the development of feasibility studies, cost/benefit analyses, business case development and risk assessments for various technology projects. To work directly with product owner to agree on business planning for product rollout and working with internal development team to agree on development plan To develop a combined project plan including functional & non-functional testing plan To work on project management functions which including but not limited to the following: Technical resource arrangement Budgeting resource Project planning Agile Team meeting Following up & tracking project status (Report on Project Progress) Coordinate registering and updating of Risk & Issue list System release plan To implement standards, processes or guideline for Business Analysis, including methodologies, metrics, requirements and tools and ensure that it is proper approved, well communicated and understood by related stakeholders.
Analyze current workflows and identify gaps, inefficiencies, or risks in operational processes. Design, document, and implement improved processes using standard frameworks. Collaborate with stakeholders to streamline merchant, customer, or internal team journeys. Work with Product, Tech, or IT teams to scope and support implementation of system tools or process automation. Conduct UAT (User Acceptance Testing) for new features or tools before rollout. Monitor system performance and recommend improvements based on operational needs. Use data analysis (basic SQL, Excel, dashboards) to identify performance bottlenecks or recurring issues. Prepare reports or insights to support decision-making by Operations or Leadership teams. Serve as a bridge between operations, product, tech, and business teams to ensure smooth project execution. Train internal teams on updated processes, tools, and SOPs.
Pre-audit procedure and documents are timely performed, completed with quality. Perform and coordinate the audit assignments based on approved audit plan. Ensure pre-audit procedure and documents are timely performed, completed with quality. Review and evaluate the internal controls, systems, risk management and governance processes and recommend corrections, improvements and compliance. Identify risk areas and advice on control gaps and opportunities for improvement. Key issues are highlighted during the audit. Audit exit meetings are professional and audit observations are value adding to the Bank. Ensure key risk arrear and potential non-compliance issues are timely address and alert to engagement team leader, manger/Head of Internal Audit. Ensure all working papers are completed and in order – initials, cross-references, date, work descriptions, clearance, etc. Timely bring to the Internal Audit Manager’s attention any suspected areas and/or serious misconduct and conflict of interest issue of all level of staff within WBF and any misuse of WBF’s assets. Ensure key risk arrear and potential non-compliance issues are timely address and alert to engagement team leader, manger/Head of Internal Audit. Initial draft report for 24 hour response is sent to management. Draft Audit Report are timely submitted to Internal Audit Manager with quality and update audit plan. Ensure that all issues are agreed prior to submitting report to Audit Manager. Ensure quality of Report, Working Papers before submitting draft Report to supervisor or Internal Audit Manager. Timely clear review notes. Review Report, audit work papers, audit steps and procedures performed by the Internal Audit Officers/trainees or assistant. Ensures the adequacy and completeness of the audit samples, completeness of work papers, validity of audit findings and recommendations. Assist in the development of audit program and working papers when there are changes to products, processes, regulations or systems. Continuously build self and staff’s capacity building. Strengthen the capacity of staff under supervision through continuous on-the-job training and other methods. Build and maintain critical relationships with staff, managers, stakeholders and WBF. Ensure Auditee Feedback Form is completed and received after completion of audit fieldwork. Positive feedback received from auditee. Conduct one’s self in a manner that reflects honesty and integrity, and maintains the effectiveness, values and mission of the organization. Contribute in innovation/Process improvement-automation to improve efficiency and effectiveness of audit. Conduct investigation, special audit or other audit as assigned. Perform other tasks as assigned by supervisor.
Prepare monthly and regulatory compliance audit plan. Plan and Execute regulatory compliance audit in accordance with regulatory requirement from various regulators and based on approved risk based audit plan. To manage the planning, conduct, output and opinions for audit assignments within agreed deadlines, budgets and quality standards. Timely bring to the HIA’s attention any suspected areas and/or serious misconduct and conflict of interest issue of all level of staff within the Bank and any misuse of the Bank’s assets. Ensure key risk arrear and potential non-compliance issues are timely address and alert to engagement team leader, manger/Head of Internal Audit. Ensure pre-audit procedure and documents are timely performed, completed with quality. Plan and Execute audit in accordance with based on approved risk based audit plan. Direct audit staff in planning, implementing audit plan. Review and evaluate the internal controls, systems, risk management and governance processes and recommend corrections, improvements and compliance. Identify risk areas and advice on control gaps and opportunities for improvement. Key issues are highlighted during the audit. Audit exit meetings are professional and audit observations are value adding to the Bank. Ensure key risk arrear and potential non-compliance issues are timely address and alert to engagement team leader, manger/Head of Internal Audit. Ensure all working papers are completed and in order – initials, cross-references, date, work descriptions, clearance, etc. Initial draft report for 24 hour response is sent to management. Draft Audit Report are timely submitted to HIA with quality and update audit plan. Ensure that all issues are agreed prior to submitting report to HIA. Ensure quality of Report, Working Papers before submitting draft Report to HIA. Timely review draft audit reports and working paper ensuring quality and adequacy of the work performed prior to submission of the draft audit report to HIA for final review. Ensures the quality, adequacy and completeness of the audit samples, completeness of work papers, validity of audit findings and recommendations. Quality of report reviews and working paper. Ensures testing done by Internal Auditors is as per required standards and latest Audit Program. Timely clear review notes. Ensure the audit assignment is conducted with quality. Audit Engagements conducted in line with Audit procedures and Manual. Positive feedback received from auditee. Develop audit program and working papers to address new risk, products, processes, regulations or systems. Audit Programs and Working Papers are regularly updated new risk, products, processes, regulations or systems. Identify the institution’s risk areas and advice on control gaps and opportunities for improvement. Ensure audit policy and Procedure Manual are timely updated. Manage audit team and Provide performance appraisals for internal auditors and other staff directly and indirectly reporting to. Positive feedback received from audit team and Management. Continuously build self and staff’s capacity building. Strengthen the capacity of staff through continuous on-the-job training and other methods. Sharing knowledge and experience with other co-workers to help them improving their work process. Build and maintain critical relationships with staff, managers, stakeholders and THE BANK. Ensure Auditee Feedback Form is completed and received after completion of audit fieldwork. Positive feedback received from auditee. Open and consider other co-worker’s feedbacks/ideas to improve owns work process and performance. Collaborative and assist co-workers when needed. Conduct one’s self in a manner that reflects honesty and integrity, and maintains the effectiveness, values and mission of the organization. Assists in coordinating work with external auditors/regulator, lenders (due diligence), financial and social performance raters and other departments. Contribute in innovation/Process improvement-automation to improve efficiency and effectiveness of audit. Conduct investigation, special audit or other audit as assigned. Perform other tasks as assigned by supervisor.
Provide inputs in the development of annual plan of action for business development which aligned with WBC’s business plan . Prepare SMART project proposals of design, pilot test, and roll-out of initiated/ refined financial and non-financial products/ services, delivery mechanism, and market studies/ researches. Identify initiative concept for future innovation of non-credit product implementation. Implement the assigned plan of actions of business development department. Lead in product pilot-test, roll-out for both new product development and existing product refinement. Develop non-credit manual, process and procedure, guideline, instruction of new product development and product refinement . Continuously update related guideline of product/service, savings processes and procedures in order to ensure effective and smooth business operations. Analyze performance trend of the MFIs/MDIs industry and the offered products/services. Review existing product/service strategies and their delivery mechanism, in consultation with operations team and other relevant stakeholders, to ensure the meet of current client’s needs and demands. Develop business requirement and test case for enhancement of project and act a key tester for both SIT and UAT. Support strongly to all provincial branch offices to ensure the right track and corrective manner for implementation of policies, processes and procedures. Being a key trainer for Operations Division to provide related training topics to Operations Team, especially all released savings policies, process, and instruction/guidelines.