Assistant Manager, Operations (Process & System)

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Assistant Manager, Operations (Process & System)

(IT Support)

HSC Group

Chamkar Mon | Phnom Penh

1 Post

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Assistant Manager, Operations (Process & System)

HSC Group, Chamkar Mon | Phnom Penh

Apply Here

Assistant Manager, Operations (Process & System)

HSC Group

Apply Here

Assistant Manager, Operations (Process & System)

(IT Support)

HSC Group

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

1 Post

07 Aug 2025

Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Food and Beverage/Catering

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Analyze current workflows and identify gaps, inefficiencies, or risks in operational processes.
Design, document, and implement improved processes using standard frameworks.
Collaborate with stakeholders to streamline merchant, customer, or internal team journeys.
Work with Product, Tech, or IT teams to scope and support implementation of system tools or process automation.
Conduct UAT (User Acceptance Testing) for new features or tools before rollout.
Monitor system performance and recommend improvements based on operational needs.
Use data analysis (basic SQL, Excel, dashboards) to identify performance bottlenecks or recurring issues.
Prepare reports or insights to support decision-making by Operations or Leadership teams.
Serve as a bridge between operations, product, tech, and business teams to ensure smooth project execution.
Train internal teams on updated processes, tools, and SOPs.

Open To

Male/Female

Job Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field.
2–4 years of experience in operations, process design, or system implementation.
Strong understanding of process mapping tools and methodologies.
Hands-on experience with workflow or project management platforms
Proficient in Excel familiarity with or tools is a plus.
Strong communication and stakeholder management skills.

What we can offer

Benefits

Competitive remuneration package and opportunity for career and personal development.

Highlights