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Call Center Supervisor ( Chinese Speaking )

(Call Center)

Industry Leading Company
Chamkar Mon | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 13 Nov 2025
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Apply Here
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Call Center Supervisor ( Chinese Speaking )
Industry Leading Company, Chamkar Mon | Phnom Penh
Apply Here

Call Center Supervisor ( Chinese Speaking )

Industry Leading Company
Phnom Penh
Apply Here

Call Center Supervisor ( Chinese Speaking )

(Call Center)

Industry Leading Company
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  1 Post
13 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active4 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

  • Lead, train, and motivate customer service representatives to deliver excellent service;
  • Evaluate agent performance against established goals and Key Performance Indicators (KPIs);
  • Provide ongoing coaching and feedback to agents, helping them develop necessary skills;
  • Address and resolve escalated customer issues or complaints that representatives cannot handle;
  • Manage daily team operations, including scheduling, call volume, and staffing requirements;
  • Ensure the quality of service provided by the team meets company standards;  
  • Keep agents updated on product knowledge and new processes or initiatives;
  • Assist in the hiring process for new customer service representatives. 

Open To

Male/Female

Job Requirements

  • Bachelor in management, business administrative.
  • 4 years’ experience in customer service.
  • Ability to inspire and guide a team to perform at their best. 
  • Excellent verbal and written in Chinese.  
  • Strong understanding of customer service principles and experience in the field. 
  • Effective negotiation and problem-solving skills to handle complex issues. 
  • Familiarity with call center software, telephone equipment, and data analysis tools. 
  • Strong organizational abilities and attention to detail. 
  • A dependable and results-oriented approach to work. 

What we can offer

Benefits

- Rewards for over performance.

Highlights

-Join an experienced team

Career Opportunities

-Learn new Skills on the job
Apply Here

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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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