OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Senior Call Center ( English Speaking )

(Call Center)

yes seatel
Chamkar Mon | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 17 Sep 2025
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Apply Here
Company Profile Jobs From this Company 15
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
Senior Call Center ( English Speaking )
yes seatel, Chamkar Mon | Phnom Penh
Apply Here

Senior Call Center ( English Speaking )

yes seatel
Phnom Penh
Apply Here

Senior Call Center ( English Speaking )

(Call Center)

yes seatel
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Chamkar Mon | Phnom Penh
  1 Post
17 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active14 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

  • Coach, train, and provide performance feedback to call center agents to enhance their skills and productivity;  
  • Handle and resolve complex and escalated customer inquiries and complaints, ensuring high customer satisfaction;
  • Monitor and ensure the call center team adheres to service quality standards and implements strategies for continuous improvement;
  • Analyze call center metrics and customer feedback to identify trends, address issues, and prepare reports on performance and improvements;
  • Develop and implement strategies to improve call center efficiency, customer experience, and operational processes;
  • Work with other departments to resolve complex customer issues and ensure alignment on customer service goals. 

Open To

Male/Female

Job Requirements

  • Bachelor in management, business administrative.
  • 3 years’ experience in call center environment with proven success in customer service.
  • Demonstrated ability to motivate, lead, and guide a team of customer service professionals. 
  • Strong oral and written communication, as well as interpersonal skills to effectively interact with customers and team members.  
  • A strong problem-solving mindset to resolve complex issues and manage difficult customer situations. 
  • Ability to analyze data, interpret performance reports, and identify areas for service improvement. 
  • Good at English (writing, speaking, listening & reading), computer literacy, including proficiency with call center software and common applications. 
  • Working Hours- Morning Shift ( 7 AM - 3 PM ).

What we can offer

Benefits

-Rewards for over performance.

Highlights

-Join an experienced team

Career Opportunities

- Learn new Skill on the Job
Apply Here

Apply for this Job

OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend