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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
Doun Penh | Phnom Penh
  3 Posts
Verified This job has been verified by the company as a real job vacancy. 04 Aug 2025
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Call Center Officer (Night Shift)

Chip Mong Bank
Phnom Penh
APPLY HERE

Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  3 Posts
04 Aug 2025
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Call Center Officer (Night Shift - 10 PM -10 PM)

  • Answer incoming calls and respond to customer’s general enquiry (Banking products, interest rate, loan info….)
  • Ensures a continued high quality of service to internal and external customers.
  • Identify and escalate issues to supervisor or right person (across department)
  • Documenting call information according to standard and operating procedure
  • Ensure accurate and appropriate responses to disputes
  • Dealing directly with complex client situations, communicating with aggrieved clients whilst understanding the sensitivity required, to bring their complaint to a resolution

Open To

Male/Female

Job Requirements

  • Graduated in business administration, Banking and finance or another related field
  • Minimum 1 years’ call center and another experience also encourage to applied.
  • Supervisory experience
  • Previous experience of complaint, investigation or claims handling
  • Excellent customer service skills (including questioning, probing, listening, establishing rapport)
  • Must be familiar with Bank applications.
  • Genuine passion for speaking to customers, answering queries and a clear communicator.
  • To ensure the best Customer Care experience is given to all customers

What We Can Offer

Benefits

Yearly Bonus

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
Apply Here

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Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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