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NOC ISP Engineer

(Network Engineer )

yes seatel
Chamkar Mon | Phnom Penh
  3 Posts
Verified This job has been verified by the company as a real job vacancy. 1 week ago
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
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NOC ISP Engineer

(Network Engineer )

yes seatel
Recruiter active 12 hours ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

IT Hardware, Software

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

  • Overseeing network performance and capacity and report to related team;
  • Indentifying potential network problems and alterting the correct personnel;
  • Diagnosing network errors;
  • Provision and activate the serivce offering to customers;
  • Troubleshooting network issue for customers;
  • Faulty identification of network problems, and fast rectification by coordinating with vendors and field engineers;
  • Monitor, maintain, service availability for customers;
  • Interface with partner, provider or related department to solve network issue;
  • Monitor main link of fiber customers (OLT, Switch or router)
  • Day-to-day technical operation activities and support customers
  • Closely monitor network operation and follow up with customers with specific time;
  • Ensure network quality and minimize impact customers businesses;
  • Network Technical support for customers 24/7 hours (follow monthly schedule);
  • Troubleshoot and escalate issue to related departments for customers and network issue
  • Diagnose and resolve technical hardware and software issue involving internet connectivity email clients, VOIP, IPTV, CCTV;
  •  Support with customers service, call center, sales
  • Observe and solve complaint from customers;
  • Record engineer activity to operate in network record all network and server status

Open To

Male

Job Requirements

  • Bachelor degree in IT, Computer Science, or related fields.
  • At least 1 or 2 years experience in IT network or related fields.
  • Understanding and able to monitor network system.
  • Flexible and curiosityGood written and spoken English

What We Can Offer

Benefits

- 3days working/Week
- Overtime
- KPI for performance
- Others

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques