Reported successfully

1. Administrative Support

• Prepare, manage, and maintain administrative documents, reports, contracts, and filing systems
• Handle incoming and outgoing correspondence related to mall operations
• Prepare monthly operational reports and meeting minutes

2. Mall Operations Coordination

• Coordinate daily operational activities with tenants, security, cleaning, and maintenance teams
• Support tenant onboarding, renewal, and offboarding administrative processes
• Monitor tenant compliance with mall rules, policies, and operating procedures

3. Tenant & Customer Support

• Act as a point of contact for tenants regarding operational issues and requests
• Assist in resolving tenant complaints or operational concerns
• Support customer service activities related to mall operations

4. Compliance & Monitoring

• Support inspections related to hygiene, safety, fire protection, and mall standards
• Record operational issues and follow up corrective actions with relevant departments
• Assist in enforcing mall operating hours and regulations

5. Coordination with Internal Departments

• Liaise with Finance, Leasing, Marketing, HR, and Engineering teams
• Support operational events, promotions, and mall activities

• Bachelor’s Degree in Business Administration, Management, Hospitality, or related field.
• 1–2 years of experience in administration, retail operations, mall management, or related areas
• Fresh graduates with strong interest in retail/mall operations are encouraged to apply
• Good administrative and organizational skills
• Strong communication and coordination skills
• Ability to multitask and work under pressure
• Good problem-solving ability
• Attention to detail and sense of responsibility
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Ability to prepare reports and documentation
• Professional attitude and teamwork-oriented
• Willing to work flexible hours, including weekends or public holidays if required
• Honest, proactive, and service-minded