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• Creative Development
• Work with Marketing Manager and senior store team to identify campaign and creative objectives, market context and requirements.
• Contribute to design briefs with Marketing Manager to ensure clarity and alignment with objectives.
• Develop creative concepts and executions in response to briefs.
• Provide creative input and guidance throughout campaign planning and execution.
• Marketing Design (Digital and Print)
• Translate marketing briefs into engaging and impactful visual stories across digital and print platforms that excite and attract customers.
• Maintain website by posting new content as requested. Detailed coding or website development is not required.
• Design newsletters using email management software (Mailchimp) to deliver campaigns to customers.
• Shoot and edit short-form videos for publication on social media and other digital channels.
• In-Store Design
• Design and manage production of in-store physical signage and promotions including menus, signs, banners and flyers.
• Packaging design for in-house products.
• Produce short videos based on video and photography for in-store LED displays.
• Photograph products, working to develop creative approaches to product display.
• Cross-Platform Brand Adherence
• Adhere to Tsutaya and Ivy Tokyo Café branding guidelines.
• Ensure design consistency, evolving standards as needed.
• Stay current with industry developments, design software and new technologies.
• Ensure all creative outputs align with brand guidelines and business objectives.
• Continuously enhance and evolve brand identity and visual storytelling.
• Receive creative direction from the Marketing Manager covering concept brief, brainstorming, presentation, execution and final handoff, ensuring outputs are brand-aligned at every stage.
• Evolve and improve design standards, templates and guidelines.
• Maintain consistency across all design materials and touchpoints.
• Team Coordination and Collaboration
• 40% of total work
• Work with Marketing Manager, Store Manager and Merchandising Manager to define requirements and scope, and to align design strategies with business goals.
• Work closely with internal teams and external vendors and suppliers to ensure smooth production and timely delivery.
• Be responsible for design quality and final approval of artwork, ensuring high-quality output and brand alignment.

• Degree in media, communications, design or similar preferred; however, direct experience in a related field will be considered.
• 6+ years of experience in creative design, with book, retail, F&B, or lifestyle and retail brands preferred.
• Strong creative thinking and problem-solving skills.
• High attention to detail and design quality.
• High-level skills with Adobe Creative Suite, with emphasis on Illustrator, Photoshop and InDesign.
• Familiarity with AI tools; not overly reliant on them.
• Strong product photography skills and solid knowledge of lighting, composition and mood. Professional camera proficiency required; phone photography may be used on occasion.
• Basic video and video editing skills with the ability to shoot and edit short-form content.
• "Can do" attitude, willing to spend time researching and learning independently when new tasks arise. Must be a self-starter.
• Passion for commercial art and design with a close eye for detail, including a high level of English proficiency and confidence enough to spot typooos.
• Experience with or knowledge of Japanese graphic design approaches and visual culture.
• Demonstrated examples of print and materials production including packaging, offset printing and physical displays.
• Knowledge of typography, photography, layout, video production and printing techniques.
• Familiarity with design aspects and constraints of web layout, email campaigns, social media design and related formats.
• Extremely organized — from digital asset management to detailed use of styles in InDesign and Illustrator — with an aim toward maximum efficiency always.
• Excellent communication skills and ability to work effectively within a team.
• Strong portfolio demonstrating branding, campaign and digital work.
• Strong leadership, communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Language: English (native or near-fluent). Khmer, Japanese or Mandarin Chinese a bonus but not required. Marketing work is conducted primarily in English; Khmer is helpful for day-to-day operations.

Other Details

Working hours: Up to 44 hours per week. Primary workdays are Monday to Saturday morning, with work outside of office hours required on occasions. Public holiday and annual leave entitlements are based on Cambodian Labor Law.

Location: Aeon 1, Phnom Penh, Cambodia.

Reports to: Marketing Manager and Project Lead

Compensation: TSUTAYA is offering a competitive base salary commensurate with experience.