Supervisor, AR & Loan Recovery

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Supervisor, AR & Loan Recovery

(Loan Recovery)

K N N Cambodia

Chamkar Mon | Phnom Penh

1 Post

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Supervisor, AR & Loan Recovery

K N N Cambodia, Chamkar Mon | Phnom Penh

Apply Here

Supervisor, AR & Loan Recovery

K N N Cambodia

Apply Here

Supervisor, AR & Loan Recovery

(Loan Recovery)

K N N Cambodia

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

1 Post

Today

Apply Here

Experience level

Experienced Non-Manager

Job Function

Finance, Accounting, Audit

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Monitor AR aging reports and track outstanding and overdue accounts daily.
Ensure timely collection of receivables in accordance with company credit terms and policies.
Coordinate with the sales, service, and risk teams to resolve any billing or customer issues impacting payment.
Contact customers proactively through calls, Telegram, and visits to follow up on payment status.
Conduct regular site visits to customers to discuss outstanding balances, payment commitments, and settlement plans.
Maintain professional and positive relationships with customers while ensuring firm follow-up on overdue payments.
Prepare weekly, monthly, and ad-hoc AR reports for management, highlighting aging status, high-risk accounts, and collection progress.
Provide analysis on collection trends, customer behavior, and potential risks.
Recommend corrective actions to improve collection efficiency and reduce overdue.
Implement and enforce the company’s credit and collection policy.
Take necessary collection actions such as issuing reminders, requesting company letters, and escalation to management when required.
Work with legal and risk team when accounts require advanced recovery measures.
Propose improvements to AR & Recovery processes.
Support initiatives to enhance customer credit evaluation and reduce future overdue risks.
Review and approve AR invoices to ensure completeness, accuracy, and compliance with company policies.
Ensure revenue recognition is accurate, timely, and aligned with accounting standards and internal procedures.
Provide coaching, guidance, and on-the-job support to AR & Loan Recovery team members to improve performance and strengthen collection capability.
Perform other tasks assigned by Management

Open To

Male/Female

Job Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
Minimum 3–5 years of experience in Accounts Receivable, credit control, or collection roles.
Experienced in customer-facing AR collection and site visits is highly preferred.
Supervisory or senior officer experience is an advantage.
Strong communication and negotiation skills.
Ability to handle difficult conversations professionally and firmly.
Good analytical skills, attention to detail, and understanding of AR metrics.
Proficiency in Microsoft Excel and accounting systems (e.g., SAP, QuickBooks, or similar).
Strong problem-solving ability and proactive attitude.
Ability to work independently with minimal supervision.
High level of integrity and responsibility.
Results-oriented and committed to meeting collection targets.
Organized, disciplined, and able to manage multiple accounts efficiently.
Willing to travel for customer visits as required.