Supervisor, Loan Monitoring And Recovery

(Loan Officer)

SME BANK CAMBODIA

Chrouy Changva | Phnom Penh

1 Post

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Supervisor, Loan Monitoring And Recovery

SME BANK CAMBODIA, Chrouy Changva | Phnom Penh

Apply Here

Supervisor, Loan Monitoring And Recovery

SME BANK CAMBODIA

Apply Here

Supervisor, Loan Monitoring And Recovery

(Loan Officer)

SME BANK CAMBODIA

Cambodia - Phnom Penh

Chrouy Changva | Phnom Penh

1 Post

29 Sep 2025

Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Implement daily task in compliance with the established policies and guidelines
Conduct training / Refreshing session to Collection team and BUs on loan collection Policy and Procedures
Monitor overdue portfolio and problematic accounts very closely and act on timely manner when a trigger alerts by reporting it to the Manager or Department Head or Chief Credit Officer and/or provide a sound recommendation on immediate action (if any)
Monitoring the collection efficiency by following-up with business units (BUs) on action taken on regular basis
Consolidate overdue report from BUs for Credit Committee on weekly basis.
Propose recovery strategies, legal proceedings, restructure, and write-off for approval.
Ensure the payment of overdue clients under the Monitoring & Recovery Team and BUs are followed up, monitored, and appropriately reported.
Assist BUs to solve pre-NPL accounts by providing sound advice and/or joining the discussion with overdue clients for solution when needed.
Manage collateral sale process in case borrowers are willing to sell their property
Work in collaboration with Legal Team and Panel Lawyer, Court, and relevant stakeholders on cases proceeding to the court.
Follow up with Legal Team on litigation cases.
To perform other tasks assigned by Head Department

Open To

Male/Female

Job Requirements

Holding at least bachelor’s degree in Banking & Finance, Accounting, or related field
Obtaining at least 5-year Credit experience and more than 02 years in loan recovery
Having acceptable knowledge in good credit practices, customer protection concept, and responsible lending to avoid negative impact on environment and society.
Being able to produce and present necessary reports using computer application such as Ms. Word, Ms. Excel, Power Point, etc.
Experiencing in handling difficult customers and being a consultant to find sound solution for bad debt recovery.

What we can offer

Benefits

- 13th month bonus
- Yearly performance bonus
- Yearly increment
- Private Insurance (Health and life)
- Phone allowance

Highlights

- Joined an experienced team to upgrade your career

Career Opportunities

- Training provided
- Learn new skills
- Employee Recognition

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