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Sales and Cashier Supervisor-Book store

(Sales Supervisor)

Tsutaya Bookstore
Chbar Ampov | Phnom Penh
  1 ប្រកាស
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
ថ្ងៃនេះ
អ្នកជ្រើសរើសត្រូវបានសកម្ម១ សប្តាហ៍ កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Sales and Cashier Supervisor-Book store

(Sales Supervisor)

Tsutaya Bookstore
អ្នកជ្រើសរើសត្រូវបានសកម្ម១ សប្តាហ៍ កន្លងទៅ This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Sales, Business Development

វិស័យការងារ

Education/Training

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

ការពិពណ៌នាការងារ

An Exciting Opportunity for ...

Sales & Customer Service

  • Ensure a consistently high standard of customer experience through professional service, product knowledge, and personalized recommendations with high-quality experience in the bookstore.
  • Handle customer inquiries, complaints, and special requests with a service-recovery mindset.
  • Promote and upsell store promotions, loyalty programs, and premium services (e.g. gift wrapping, special orders).
  • Foster a welcoming environment and ensure that both teams deliver consistent, friendly service.

Daily Store Operations

  • Oversee daily opening and closing procedures, including cash handling, POS system reconciliation, and end-of-day reporting (Open shift and close shift).
  • Maintain cleanliness, tidiness, and merchandising standards in all areas (book displays, reading corners, cashier counter).
  • Ensure security protocols for merchandise, cash, and customer data are followed.
  • Ensure compliance with company policies, store procedures, and industry best practices to uphold operational excellence.
  • Participate in PDCA (Plan, Do, Check, Act) processes to promote store operational enhancements.

Team Leadership

  • Supervise, coach, and support frontline staff in delivering excellent service to meet sales targets with efficiency and professionalism.
  • Conduct on-the-job training for new hires and provide feedback on performance.
  • Organize and supervise staff duty rosters, break schedules, and task delegation with Assistant Store and Store Manager.

Inventory & Merchandising

  • Monitor stock levels, manage replenishment, and participate in stocktaking exercises with the Merchandising department.
  • Ensure book displays, feature tables, and promotional areas are well-organized and aligned with brand standards.
  • Coordinate the set-up of seasonal displays and book launches/events.

Reporting & Administration

  • Assist in preparing sales, inventory, incident and discrepancy reports to MD team.
  • Communicate operational issues, customer feedback, and staff concerns to the Store Manager.
  • Maintain accurate documentation of attendance, petty cash, and daily operational logs.
  • Other tasks as assigned by the Store Manager.

បើកទៅកាន់

Male/Female

លក្ខខណ្ឌការងារ

  • Minimum 3 years of experience in supervisory or retail management role, preferably in a bookstore or retail industry.
  • Strong leadership and team management skills, with the ability to train and motivate staff.
  • Excellent communication and customer service skills.
  • Experience in sales, merchandising, and inventory control.
  • Proficiency in basic computer applications and POS systems is an advantage.
  • Ability to work flexible hours, including weekends and holidays, as needed.

Languages

Fluent in English, competency in either Japanese or other language valuable but not required.

អ្វីដែលយើងផ្ដល់

អត្ថប្រយោជន៍

- Rewards for over performance

រំលេច

- Join an experienced team

ឱកាសការងារ

- Learn new Skills on the jobs

ដាក់ពាក្យសម្រាប់ការងារនេះ

OR

កម្រិតបទពិសោធន៍

Experienced Non-Manager

មុខងារការងារ

Sales, Business Development

វិស័យការងារ

Education/Training

កម្រិតអប់រំ

Bachelor Degree

ប្រភេទការងារ

Full Time

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