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Call Center Officer (Chinese Speaking)

(Call Center)

Canadia Bank
Doun Penh | Phnom Penh
  2 Bài đăng
Verified This job has been verified by the company as a real job vacancy. 09 Oct 2025
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
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Call Center Officer (Chinese Speaking)

(Call Center)

Canadia Bank
Nhà tuyển dụng đang hoạt động2 ngày trước The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

Mức độ kinh nghiệm

Entry Level

Chức năng công việc

Customer Service, Support

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

Mô tả công việc

A Fantastic Opportunity for ...

  • Perform and reach the target campaigns and provide necessary drivers of products/services and transactions through online/machine platforms.
  • Perform operational transactions (maker) through video banking, such as opening, closing, amending, transferring & other bank services, and user maintenance.
  • Address all online services to the customer on time with a high-quality customer service standard. Provide the phone a unique experience of superior customer service by using 5-star service and great competencies to handle the call.
  • Cross-sell products & services and promote a suite of exclusive depository products and services to customers through incoming calls.
  • Refer interested customers to the right branches or related departments.
  • Complete the target of outbound calls to survey or cross-sell our services & products.
  • Provide and take the appropriate action on customers' inquiries or complaints to make sure that customers are satisfied with your response.
  • Keeping the customer up-to-date with the progress of any escalated inquiries.
  • Ensure all the services & products are updating.
  • Able to work shift time based on the working schedule.
  • Direct report to the call center manager.
  • Any ad hoc assignment by the Call Center Manager.

Mở Đi

New graduates
Male/Female

Yêu cầu công việc

  • Studying or fresh graduated in baking and finance or equal.
  • Good integrity, positive attitude, helpful, high commitment, competence, and motivation.
  • Influencing and negotiation skills are a plus.
  • Be able to communicate in English and Chinese.
  • Good presentation/training skill.
  • Good proficiency in MS Office, including MS Excel, MS PowerPoint, and email.

Những gì chúng tôi có thể cung cấp

Phúc lợi

- Annual Bonus
- Seniority Payment
- Life Insurance
- Study Support
- Diverse Learning Opportunity
- Diverse Career Development

Làm nổi bật

  • Một công ty tuyệt vời
  • Tham gia một đội ngũ chiến thắng
  • Bạn có thể tạo nên sự khác biệt

Cơ hội nghề nghiệp

  • Cơ hội thăng tiến
  • Cơ hội đào tạo nghề
  • Học hỏi các kỹ năng và kỹ thuật mới

Nộp đơn công việc này

OR

Mức độ kinh nghiệm

Entry Level

Chức năng công việc

Customer Service, Support

Ngành nghề

Banking/ Insurance/ Microfinance

Trình độ học vấn tối thiểu

Bachelor Degree

Loại công việc

Full Time

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