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Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
Chamkar Mon | Phnom Penh
  1 Bài đăng
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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Nhà tuyển dụng đang hoạt động22 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
Nhà tuyển dụng đang hoạt động22 giờ trước This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Mức độ kinh nghiệm

Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Manufacturing

Loại công việc

Full Time

Mô tả công việc

An Exciting Opportunity for ...

  • Supervise and support call center agents in daily operations
  • Monitor incoming and outgoing calls to ensure service quality
  • Handle escalated customer complaints and provide solutions
  • Prepare daily, weekly, and monthly performance reports
  • Train, coach, and evaluate team members
  • Ensure team achieves KPI targets and service standards
  • Manage staff schedules, attendance, and shift arrangements
  • Coordinate with other departments regarding customer issues
  • Maintain professional customer service standards
  • Suggest process improvements to increase efficiency

Mở Đi

Mới tốt nghiệp
Female

Yêu cầu công việc

  • Female only
  • Bachelor’s degree in Business Administration, Management, or related field
  • Minimum 2–3 years of experience in call center or customer service
  • At least 1 year of supervisory experience preferred
  • Strong leadership and communication skills
  • Good problem-solving and conflict-resolution ability
  • Ability to work under pressure and handle difficult customers
  • Good computer skills (Microsoft Office, CRM systems)
  • Good command of English and Khmer
  • Flexible to work shifts if required

Những gì chúng tôi có thể cung cấp

Phúc lợi

Bonus

Làm nổi bật

  • Một công ty tuyệt vời
  • Tham gia một đội ngũ chiến thắng
  • Bạn có thể tạo nên sự khác biệt

Cơ hội nghề nghiệp

  • Cơ hội thăng tiến
  • Cơ hội đào tạo nghề
  • Học hỏi các kỹ năng và kỹ thuật mới

Nộp đơn công việc này

OR

Mức độ kinh nghiệm

Manager

Chức năng công việc

Customer Service, Support

Ngành nghề

Manufacturing

Loại công việc

Full Time

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