OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Customer Experience Insight Associate Manager

(Data Analyst)

WING BANK (CAMBODIA ) PLC
Boeng Keng Kang | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 21 Nov 2025
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
在此申请
公司简介 该公司的职位 138
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Customer Experience Insight Associate Manager

WING BANK (CAMBODIA ) PLC
Phnom Penh
在此申请

Customer Experience Insight Associate Manager

(Data Analyst)

WING BANK (CAMBODIA ) PLC
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 帖子
21 Nov 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃1 天 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Manager

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Great Opportunity for ...

  • Manage and monitor the day-to-day activities of the Customer Experience Insight team to ensure alignment with strategic plans and achievement of operational KPIs.
  • Ensure all customer feedback and surveys (by segment, channel, region, or target group) are properly planned, executed, and monitored.
  • Analyze customer feedback data to generate insights that support improvements in customer experience across Wing Bank and Wing E-commerce.
  • Monitor team performance, provide training or coaching as needed, and take corrective actions to maintain quality and efficiency
  • Work closely with business owners and other departments to align feedback insights with customer experience improvement initiatives.
  • Continuously evaluate team and process effectiveness, suggesting or implementing improvements based on insight findings.
  • Support the overall customer experience strategy through insight-driven decisions and regular communication with stakeholders.
  • Perform any additional tasks or responsibilities as assigned by the line manager.

打开

Male/Female

职位要求

  • Bachelor’s degree in IT Programming, Economics, or Marketing; knowledge in data management is a plus.
  • Minimum 5 years in customer experience insight, survey/feedback analysis, or CX improvement—preferably in banking, e-commerce, or service sectors.
  • Understanding of the banking industry, company values, and culture is preferred.
  • Skills: Strong communication in English, excellent organizational and time management skills, and high proficiency in reporting and data tools (Excel, SQL, Tableau/Power BI, Access, etc.).
  • High integrity, confidentiality, strong work ethic, and the ability to work under pressure and meet deadlines.

我们能提供什么

好处

-

亮点

-

工作机会

-
在此申请

申请此职位

OR
来自该雇主的更多职位

经验水平

Manager

工作职能

IT Hardware, Software

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

更多类似职位

查看更多职位

Share with a Friend