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Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
Doun Penh | Phnom Penh
  3 帖子
Verified This job has been verified by the company as a real job vacancy. 04 Aug 2025
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
在此申请
公司简介 该公司的职位 20
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Call Center Officer (Night Shift)

Chip Mong Bank
Phnom Penh
在此申请

Call Center Officer (Night Shift)

(Call Center)

Chip Mong Bank
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Doun Penh | Phnom Penh
  3 帖子
04 Aug 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
在此申请

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Fantastic Opportunity for ...

Call Center Officer (Night Shift - 10 PM -10 PM)

  • Answer incoming calls and respond to customer’s general enquiry (Banking products, interest rate, loan info….)
  • Ensures a continued high quality of service to internal and external customers.
  • Identify and escalate issues to supervisor or right person (across department)
  • Documenting call information according to standard and operating procedure
  • Ensure accurate and appropriate responses to disputes
  • Dealing directly with complex client situations, communicating with aggrieved clients whilst understanding the sensitivity required, to bring their complaint to a resolution

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Male/Female

职位要求

  • Graduated in business administration, Banking and finance or another related field
  • Minimum 1 years’ call center and another experience also encourage to applied.
  • Supervisory experience
  • Previous experience of complaint, investigation or claims handling
  • Excellent customer service skills (including questioning, probing, listening, establishing rapport)
  • Must be familiar with Bank applications.
  • Genuine passion for speaking to customers, answering queries and a clear communicator.
  • To ensure the best Customer Care experience is given to all customers

我们能提供什么

好处

Yearly Bonus

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧
在此申请

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经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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