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Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
Chamkar Mon | Phnom Penh
  1 帖子
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
今天
招聘人员活跃23 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Call Center Supervisor

(Call Center)

Nippon Paint Cambodia
招聘人员活跃23 小时 前 This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

经验水平

Manager

工作职能

Customer Service, Support

就业行业

Manufacturing

工作类型

Full Time

职位描述

A Big Opportunity for ...

  • Supervise and support call center agents in daily operations
  • Monitor incoming and outgoing calls to ensure service quality
  • Handle escalated customer complaints and provide solutions
  • Prepare daily, weekly, and monthly performance reports
  • Train, coach, and evaluate team members
  • Ensure team achieves KPI targets and service standards
  • Manage staff schedules, attendance, and shift arrangements
  • Coordinate with other departments regarding customer issues
  • Maintain professional customer service standards
  • Suggest process improvements to increase efficiency

打开

应届毕业生
Female

职位要求

  • Female only
  • Bachelor’s degree in Business Administration, Management, or related field
  • Minimum 2–3 years of experience in call center or customer service
  • At least 1 year of supervisory experience preferred
  • Strong leadership and communication skills
  • Good problem-solving and conflict-resolution ability
  • Ability to work under pressure and handle difficult customers
  • Good computer skills (Microsoft Office, CRM systems)
  • Good command of English and Khmer
  • Flexible to work shifts if required

我们能提供什么

好处

Bonus

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧