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Customer Service (Night Shift)

(Banking Assistant)

Chip Mong Bank
Doun Penh | Phnom Penh
  2 帖子
Verified This job has been verified by the company as a real job vacancy. 25 Jul 2025
招聘人员活跃16 小时 前 The recruiter at this company was last active reviewing applications.
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Customer Service (Night Shift)

(Banking Assistant)

Chip Mong Bank
招聘人员活跃16 小时 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

A Great Opportunity for ...

  1. Handle day to day customer frontline services such as open, amend, and close accounts. Addressing customers queries such account status and balances.
  2. Understand bank products and services and respond appropriately to customer inquiries regarding those products and services.
  3. Participate in the promotion of products and services and to join the campaigns inside and outside branch to create an enlarged customer base
  4. Guide customers to use our channel such as Bank! Bank! App and ATM/CRM
  5. Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their needs are attended to without delay
  6. Ensure that all the bank’s policies and procedures and regulatory guidelines are strictly complied with in the process of discharging duties
  7. Channel complex customer complaints and challenges to the right quarters for effective resolution
  8. Tracking, recording, reporting, and storing information related to transactions, customer account application forms, and ensuring all information is accurate and complete.
  9. Perform Relief RM, CAO Team and Teller functions when the need arises.
  10. Keep good communication and relationship with the customers and teams
  11. Other tasks are assigned by Supervisor or/and Deputy Branch Manager Operations or/and Branch Manager

打开

Female

职位要求

  • Bachelor degree in finance, accounting or other relevant fields.
  • Minimum 1year experience in customer services (Deposit account opening) from Commercial Bank

  • Have 1year experience in acquiring new deposit customers in commercial banks or MFIs

  • Computer skills in Ms. Word, Excel, PowerPoint, etc.

  • Good command in spoken and written English is required.

我们能提供什么

好处

Yearly Bonus

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧

申请此职位

OR

经验水平

Entry Level

工作职能

Customer Service, Support

就业行业

Banking/ Insurance/ Microfinance

最低教育水平

Bachelor Degree

工作类型

Full Time

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