• Lead ideation, development, and lifecycle management of enterprise business solutions.
• Work closely with Sales and Presales teams to identify market gaps, customer needs, and potential new products or solutions.
• Evaluate new product opportunities, assess feasibility, and determine alignment with EZECOM’s strategic direction.
• Develop comprehensive Business Cases and Financial Projections to secure product and/or investment approval from the Product Committee.
• Accountable for developing Business Concept Document (BCD) and Commercial Summary (CSES) covering product offering, packaging, pricing, and commercialization plan.
• Drive vendor sourcing, evaluation, and partnership management to ensure best-in-class solutions.
• Cross department collaboration with IT, Technology, Finance, Legal and Regulatory, PMO and related department to validate feasibility and compliance.
• Liaise with Sales Operations on SLA and SOPs and to establish the complete Product and Customer Journey.
• Serve as the Product Owner, working closely with the PMO, Technology, and System Development teams to oversee the development pipeline and ensure timely delivery.
• Ensure that the Business Analyst (BA) generates a high-quality Product Development Document (PDD) that accurately reflects all requirements.
• Own pricing, promotion, and bundling strategies, working with Product Marketing to design innovative offers that drive growth, reduce churn, and enhance cross-sell opportunities.
• Work closely with Sales and Pre-Sales teams to capture and analyze direct market needs and product gaps, identifying new, high-demand solutions to integrate into Ezecom's portfolio.
• Drive exceptional creativity and initiative in designing profit-oriented, value-added bundling and promotional plans for complex solutions to maximize customer lifetime value (churn management) and acquisition.
• Propose, validate, and execute pricing and promotional strategies in collaboration with Product Marketing, ensuring attractive offers that sustain long-term company profitability.
• Exercise informed decision-making to develop market strategies that ensure competitive advantage and long-term company benefit.

Team and Vendor Management

• Maintain strong vendor relationships and manage product roadmap evolution.
• Manage strategic vendor and ecosystem partner relationships critical for delivering integrated solutions.
• Lead, mentor, and guide Product development Specialists to foster innovation and accountability within the team.
• Ensure product and revenue targets are aligned with Departmental and Organizational Objectives.
• Monitor post-launch performance, identify enhancement opportunities, and ensure competitive positioning.

• Bachelor’s Degree in Business, or related field, Master degree would be a plus.
• 3–5 years’ progressive experience in Product Management, Product Development, or a related role within the ICT, Telecommunications, or System Integrator industry, with 2+ years in managerial/product leadership.
• Strong understanding of software-based business solutions (ERP, CRM, HRMS, Contact Center).
• Proven ability in business case development, project management, and financial planning.
• Strong creativity, initiative, and problem-solving mindset; able to propose new ideas and bundling strategies.
• Excellent communication in English (spoken and written), strong presentation skill and proficiency in MS Office.
• Highly resilient, detail-oriented, and able to manage multiple projects simultaneously.
• Demonstrated ability to develop compelling business cases, financial models, and profit-oriented pricing strategies.
• Proven capability in cross-functional communication and project execution.
• Ability to set clear goals, delegate tasks effectively, and hold teams accountable for results.