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Service Manager

(Electrical Engineer )

Modern Gas Co Ltd
Boeng Keng Kang | Phnom Penh
  1 帖子
Verified This job has been verified by the company as a real job vacancy. 11 Sep 2025
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
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Service Manager

Modern Gas Co Ltd
Phnom Penh

Service Manager

(Electrical Engineer )

Modern Gas Co Ltd
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
  1 帖子
11 Sep 2025
Verified This job has been verified by the company as a real job vacancy.
招聘人员活跃1 周 前 The recruiter at this company was last active reviewing applications.

经验水平

Manager

工作职能

Engineering, Technical, HSE

就业行业

Trading/Distribution/Import/Export

最低教育水平

Bachelor Degree

工作类型

Full Time

职位描述

An Excellent Opportunity for ...

  • Oversee all after-sales service operations, including installation, maintenance, repair, and warranty handling for kitchen appliances.
  • Lead and manage a team of service technicians and customer service staff.
  • Ensure timely and high-quality service delivery to customers, with a focus on satisfaction and retention.
  • Handle escalated customer complaints and provide appropriate solutions promptly.
  • Monitor service KPIs and generate performance reports (e.g., response time, repair rate, customer feedback).
  • Manage service inventory, spare parts, and tools to ensure availability and cost control.
  • Coordinate with the sales team to support customer expectations and resolve issues.
  • Develop and implement service protocols, training, and safety guidelines for the team.
  • Liaise with manufacturers or distributors for technical support and warranty claims.
  • Promote a service-first culture and continuously improve service processes.

打开

Male/Female

职位要求

  • Bachelor’s degree in Engineering, Business, or related field (or equivalent experience).
  • Minimum 3–5 years of experience in a service management or supervisory role, preferably in the home appliance or electronics industry.
  • Strong knowledge of kitchen appliances and troubleshooting techniques.
  • Excellent leadership and team management skills.
  • Strong communication skills in Khmer and English (spoken and written).
  • Customer-oriented mindset with strong problem-solving abilities.
  • Proficient in Microsoft Office and service management software (preferred).

我们能提供什么

好处

Rewards for over performance

亮点

  • 优秀的公司
  • 加入团队
  • 您可以有所作为

工作机会

  • 机会晋升
  • 职业培训机会
  • 学习新技能和技巧
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来自该雇主的更多职位

经验水平

Manager

工作职能

Engineering, Technical, HSE

就业行业

Trading/Distribution/Import/Export

最低教育水平

Bachelor Degree

工作类型

Full Time

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