The role is responsible for developing and executing sales and marketing strategies to drive business growth across the bank's product lines, including loans, deposits, and digital services. The role leads a team to ensure targets are achieved and customer engagement is maximized. • Develop and implement strategic sales and marketing plans for retail and corporate banking products. • Lead and manage a sales and marketing team to achieve business targets. • Drive customer acquisition and retention through effective promotional campaigns and partnerships. • Analyse market trends, customer behaviour, and competitor activity to adjust strategies accordingly. • Collaborate with product development and digital banking teams to align offerings with market needs. • Oversee the development of marketing materials, digital content, and brand positioning. • Monitor performance metrics (KPIs), prepare regular reports, and present results to senior management. • Ensure all sales and marketing activities comply with internal policies and regulatory guidelines.
• Review internal policies, manuals, guidelines, and processes to ensure alignment and compliance to those at the Group and local regulators. • Provide legal counsel and support on a wide range of issues, including banking operations, commercial transactions, contracts, litigation, and corporate governance. • Lead the development, implementation, and maintenance of compliance programs aligned with Cambodian laws and regulations (NBC, AML/CFT, etc.). • Act as the primary liaison with regulatory bodies such as the National Bank of Cambodia and other government authorities. • Monitor and interpret new legislation and regulatory developments, assessing the impact on the bank and ensuring timely implementation. • Review and draft legal documents, contracts, policies, and procedures to mitigate legal risks. • Oversee internal audits and risk assessments related to compliance. • Train and advise senior management and staff on legal and compliance obligations. • Ensure all operational risks are reported in a timely and accurate manner. • Represent the bank in legal proceedings, negotiations, and disputes when required.
• To superintend the performance management cycle/ process. • To develop and maintain required performance management documents, tools and procedures. • To develop, implement and evaluate metrics used to assess the effectiveness of the performance and recognition portfolios. • To design and conduct sensitization, coaching and training sessions. • To manage all communication relating to the portfolio and promote a performance culture. 1. Key outputs • Work plans reviewed and feedback provided. • Performance metrics developed and assessed. • Policies, procedures, forms and manuals developed and maintained. • Reports prepared and recommendations provided. • Communication materials developed and disseminated. 2. Key Responsibilities Technical • Integrates performance management principles within the culture of the Department. • Collaborates with managers, supervisors and team members to develop Unit and Individual Work plans to ensure alignment with Operational Plan and other related plans as well as the objectives of the Unit and job. • Reviews and provides feedback to supervisors and/or team members on all sections of the Performance Management and Review Form. • Coordinates interim and final performance reviews ensuring supervisors and team members complete the required documents. • Guides and monitors the performance development process for both high and poor performers to improve/strengthen performance and career development. • Develop tool and guide supervisors in the use of a performance improvement plan to aid in improving poor performance. • Collaborates with the Training and Development Unit to ensure training and developmental activities are included on the Training and Development Plan and/ or other related plans as well as to track fulfilment. • Assists with the maintenance of the Department’s Competency Framework to support performance management, recruitment and selection, training, career development and to reinforce the Department’s core behaviours. • Coordinates the payment of relevant HR Officer. • Implements performance management related change management initiatives in collaboration with other HR Officers and stakeholders. • Maintains a confidential register of performance ratings and applicable awards/sanctions. • Conducts sensitization, coaching and training sessions on all phases of the performance cycle. • Develops, implements and maintains performance management and rewards and recognition documentations and reports. • Conducts research and analysis and recommends corrective action (s)/ areas for improvement for the performance management and reward and recognition portfolios. • Develops, implements and monitors rewards and recognition activities, strategies and initiatives. • Collaborates with all levels of staff to embed a culture of performance and recognition. • Maintains databases/records for the portfolios. • Assists the Organizational Development Manager with organizational development activities/initiatives as required. • Any other related duty that may be assigned from time to time 3. Key Performance Indicators • The job is successfully performed when: • Performance Management Cycle coordinated within stipulated timeframes. • Unit work plans reviewed and feedback provided within stipulated timelines. • Metrics developed and evaluated within required timeframes. • Improvements recommended based on research. • Reports, policies, manuals, forms and procedures developed within agreed time-frame and required standards. • Training conducted within required timeframe and documents are current and comply with established standards. • Records are current/ maintained in accordance with stipulated timelines and guidelines.
• Translate document from Chinese-Khmer-English • Act as the point of contact and communicate project status to all participants • Work with the Project Manager to eliminate blockers • Monitor project progress and handle any issues that arise • Create and maintain comprehensive project documentation, plans, meeting minutes and reports • Issue all appropriate legal paperwork (e.g. contracts and terms of agreement) • Responsible for financial cashier, financial payment application and reimbursement • Record meeting minutes • Other tasks assigned by Management
We are seeking a professional, detail-oriented, and bilingual Assistant to support a Chinese-speaking Manager in daily operations and communications. The successful candidate will act as a key liaison between the manager and internal/external stakeholders, ensuring clear communication and effective task execution in both English and Chinese. Key Responsibilities: Provide administrative and operational support to the manager in both English and Chinese. Translate verbal and written communications between Chinese and English as needed. Schedule and coordinate meetings, appointments, and travel arrangements. Prepare reports, presentations, and business documents in both languages. Attend meetings and take notes/minutes; assist in follow-ups and action tracking. Facilitate communication between the manager and Chinese-speaking clients, vendors, and partners. Manage correspondence (email, phone calls, letters) and ensure timely responses. Assist in project coordination, research, and data compilation. Maintain confidentiality and demonstrate cultural sensitivity in all interactions.
Develop and implement integrated marketing communication strategies tailored to each brand, ensuring a cohesive and unified brand voice across all communication channels including social media, email, and advertising. Collaborate closely with business heads to align marketing initiatives with company targets and objectives, facilitating cross-functional communication and ensuring marketing efforts support overall business goals. Lead both Above The Line (ATL) initiatives through digital platforms and Below The Line (BTL) tools, ensuring comprehensive coverage and engagement across various marketing channels and target audiences. Manage content creation, media buying, and the execution of campaigns, overseeing a team of more than 10 dedicated marketing professionals to ensure high-quality and timely delivery of marketing materials. Plan and execute campaigns with a strong focus on key performance metrics such as Cost Per Lead (CPL), Cost Per Acquisition (CPA), Return on Advertising Spend (ROAS), and conversion rates, continuously optimizing campaigns for better performance. Track and analyze campaign performance data, using insights to optimize and adjust strategies in real-time to maximize effectiveness and return on investment. Design and implement robust strategies for customer lifecycle management, from initial acquisition to long-term retention, ensuring a seamless customer experience throughout their journey with the brand. Drive end-to-end lead management, including lead generation, nurturing, and conversion, while setting up and refining marketing automation workflows to enhance efficiency and results. Foster a collaborative and innovative environment within the marketing team, encouraging the adoption of new technologies and approaches to stay ahead of industry trends and deliver impactful marketing campaigns.
Preah Sihanouk
2 days ago
Key Responsibilities: Develop, publish, and schedule Power BI reports and dashboards according to business requirements. Create data models and perform data transformation using Power Query (M) and DAX. Connect Power BI to various data sources (SQL Server, Excel, SharePoint, Azure, etc.). Collaborate with business analysts and stakeholders to understand reporting needs. Optimize data models and dashboards for performance and usability. Ensure data accuracy and integrity across Power BI reports. Maintain and support existing Power BI reports and troubleshoot issues as they arise. Implement row-level security (RLS) and user access control for dashboards. Stay updated with Power BI updates, best practices, and new features.