- Responsible for the overall cargo transportation process after receiving orders for export goods, booking
space, packing or delivery arrangement, customs declaration tracking;
- Check the production of bills of lading or air transport documents, confirm whether the goods have been
shipped, send the forecast, and issue the bills of lading;
-Request payment/urge payment, make cost analysis, follow up of goods, and be responsible for shipping
import and export freight agency operation;
- Handled - Handled relations with customs, ports and ships, accepted business consultation and business entrustment;
- Respond to customer complaints with good service attitude and solve them in the shortest time;
- Timely feedback to the department manager about emergencies in the operation process or problems that
cannot be solved by itself.

- college degree or above, major in import and export trade, logistics related, 3-4 years experience in shipping
agency, freight agency is preferred; Inexperienced graduates can also be sen
- Working experience with shipping company or shipping agency company is preferred;
- Able to deal with complex problems, good communication skills and pressure ability, with team spirit.
- Familiar with shipping operation process, with customer service, documents, freight forwarding,
transportation and certain import and export trade knowledge

- In case of customer complaints, I can serve as the information hub platform between the company and the
shipping company, solve disputes in time, and provide customers with high-quality and efficient services.
- Be able to complete other work arranged by department supervisor or leader.