• Independently managing and developing a customer-oriented and profitable body shop business
• Managing and developing current employees, in the future Subcontractors to comply the RMA standards and requirements
• Arrange to get Ford, JLR and MB OEM certification
• Ensuring OEM audit standards are met and legal regulations on labor and environmental protection complied
• Implement body shop management system and KPIs and best practice process
• Prepare Budget, Execute set plans to achieve budgeted revenue of Body shop and CSI rate on an annual and monthly basis
• Staff motivation, expansion plans
• Achieve yearly agreed initiatives are executed and monitored
• Develop up to date in-market knowledge of competitive activities pricing and market actions related to Body and Paint
• Review KPI data, customer feedbacks, prepare necessary improvement action plans with time line
• Work in cooperation with the sales, aftersales team
• Do periodic meetings with Insurance and build good relationship to develop the business
• Prepare employee motivation plan and make sure all required trainings and motivation plan delivered as per the agreed timeline
• Complete periodic individual performance reviews
• Manage the on-going internal housekeeping, reports, presentation, and training certification
• According to the volume increase prepare necessary facility and organization expansion plans and implement
• Parts ordered as per the purchase agreement, necessary stock order in place, obsolete stock clearance plan etc.
• Monitor the quality of work performed, implement regular internal quality measures
• Manger staff and workload to achieve efficient results
• Be well organized to enable jobs to be carried out effectively and efficiently with necessary Health and Safety process
• Interact customers to know the nature of their concerns
• Use only RMA distributor paint brands and material only
• Implement BASF proposed body shop management system and run effectively to the business growth.

- Bachelor degree of Business Management or related fields

- Minimum (4 to 6) year experience in sales/business development management  
- Up to date with latest body shop operating technologies.
- High knowledge need for solving the body shop, Insurance, customer related issues Organizational ability.
- Skill in Body & Paint operation process
- Body shop Management system handling
- Understand Technical Skill on Body & Paint process
- Required to visit RMA locations, RMA networks in country OEM/Supplier locations, Customer locations.