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1. Product Development & Innovation
• Research and develop new frozen and dry food product concepts aligned with market demand
• Adapt existing imported products to local taste preferences (if needed)
• Conduct product testing, sampling, and quality evaluation
• Prepare product briefs, technical specifications, and development timelines for new SKUs
• Coordinate trial production runs and conduct benchmarking against competitor products in Cambodia and the region
• Manage shelf-life testing, packaging trials, and product stability assessments under cold chain conditions
2. Market & Trend Analysis
• Monitor food trends, competitors, and pricing in Cambodia and regional markets
• Identify gaps in the market for new product lines (e.g. snacks, sauces, ready-to-eat, dry ingredients)
• Support management with data-driven product recommendations
• Conduct consumer and customer feedback studies, including taste tests and HORECA chef trials
• Track ASEAN food industry developments, supplier innovations, and emerging categories relevant to the Cambodian market
3. Supplier & Product Sourcing Support
• Work closely with the Procurement Manager and overseas suppliers (mainly China and other regions) on product specifications and development
• Support the Procurement Manager in evaluating supplier capabilities for new product categories
• Assist in verifying product compliance documents (COA, specs, certifications)
• Maintain an updated database of suppliers, product catalogs, and sourcing options across frozen and dry categories
• Support price benchmarking, sample sourcing, and supplier negotiation preparation in coordination with the Procurement Manager
4. Regulatory & Compliance
• Ensure products meet local regulatory requirements and food safety standards
• Review labeling, ingredients, and documentation for imports
• Coordinate with Cambodian regulatory authorities (CamControl, GDCE, Ministry of Health, etc.) on product registration and import compliance
• Maintain compliance records (HACCP, ISO, HALAL where applicable) and ensure full traceability for all new SKUs
5. Commercial Support
• Support marketing team with product positioning, USP, and launch ideas
• Assist in preparing product presentations, samples, and training materials
• Participate in product launches and customer feedback collection
• Collaborate with the Sales team (Wholesale, HORECA, Modern Trade, and E-Commerce) to align new products with channel requirements and customer expectations
• Deliver product knowledge training to sales representatives and key customers for new launches
6. Reporting & Administration
• Prepare monthly R&D activity reports, project pipeline updates, and new-product performance dashboards for the Procurement Manager
• Maintain organized records of product specifications, supplier correspondence, sample logs, and approval documents
• Support demand planning by sharing forecasts and projected volumes for new and trial SKUs with the Procurement and Operations teams 

• Bachelor’s degree in Food Science, Nutrition, Food Technology, or related field
• 1–3-year experience in food R&D, product development, or food import/export
• Knowledge of frozen food and/or dry goods categories is a strong advantage
• Understanding of food regulations and documentation
• Strong analytical and market research skills
• Good communication skills (English required; Chinese is a plus for supplier coordination)
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with ERP systems (e.g. eCloudView) is an advantage
• Strong organizational skills with the ability to manage multiple product development projects simultaneously
• Willingness to travel locally and occasionally overseas for supplier visits, exhibitions, and trade fairs
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Key Skills
• Product development 
• Market trend analysis 
• Problem-solving and cost awareness
• Attention to detail (especially specs and compliance)
• Project management and ability to meet deadlines
• Supplier coordination and negotiation support
• Cross-functional teamwork and stakeholder communication
• Data analysis and reporting (advanced Excel proficiency)
Key Performance Indicators (KPIs)
• Number of new SKUs successfully launched per quarter
• Gross profit margin on new product launches (in line with the company’s policy)
• Speed-to-market: time from product concept to commercial launch
• Compliance rate of new products with Cambodian food safety and import regulations
• Sales channel adoption rate and customer satisfaction scores for new launches