OK to Continue
Yes No Thanks
OK to Continue
Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Contact Center Consultant (Outbound)

(Call Center)

Prince Bank Plc.
Boeng Keng Kang | Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
5 days ago
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE
Company Profile Jobs From this Company 49
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile

Contact Center Consultant (Outbound)

Prince Bank Plc.
Phnom Penh
APPLY HERE

Contact Center Consultant (Outbound)

(Call Center)

Prince Bank Plc.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Boeng Keng Kang | Phnom Penh
5 days ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
APPLY HERE

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

This role is to support in providing the first level Product & Service guidance with assistance to customers on phone then to sell customer on new AC opening, Loan and Deposit then refer to branches.

  • Conduct outbound call finding customer for account opening/loan.
  • Conduct outbound call informing customer of any new product or promotion.
  • Ability to consult the customer for banking product to fit customer need.
  • Handle customer inquiries over the phone, reply email and Facebook to execute the SLA.
  • Manage and resolve customer complaints; make sure all the complaints solved with a proper record.
  • Identify and escalate priority issues with proper action.
  • Perform regular follow-up customer calls where necessary.
  • Build good relationships and support internal staff for each related task to ensure Contact Center service is satisfied both internally and with customers.

Open To

Male/Female

Job Requirements

  • High school diploma or equivalent or BA degree in any field.
  • Language required: Khmer, English and Chinese
  • Minimum 1 year experience in customer service in the banking and finance industry.
  • Ability to expedite the resolution of customer problems and complaints.
  • Excellent interpersonal and communication skills
  • Punctual, Patient and Enthusiastic.
  • Be flexible to work with a rotating schedule and able to work under pressure.

What We Can Offer

Benefits

Rewards for over performance

Highlights

Join an expereinced team

Career Opportunities

Learn new skills on the job
Apply Here

Apply for this job

OR
More jobs from this employer

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

More Similar Jobs

See More Jobs

Share with a Friend