English
Customer Service
(Customer Relation Officer)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Big Opportunity for ...
• Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication.
• Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them
• Document and track customer issues, complaint and queries on given reporting system
• Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place.
• Monitor accounts receivable, billing, collection is accurate update
• Prepare and send daily/weekly/monthly report to Customer Service Supervisor
Open To
Job Requirements
• Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field
• At least 1-year experience in Customer Service function
• Ability to articulate and simplify customer issues and solution
• Good spoken and written Khmer/English, Chinese is a plus
• Be computer literate especially in Microsoft Office
What we can offer
Benefits
Highlights
Career Opportunities
Apply for this Job
Can you use Computer?
Can you speck English?
Can you communicate with customer?
Do you have experience related?
Can you introduce about yourself?
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