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Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
Mean Chey | Phnom Penh
  1 Post
Verified This job has been verified by the company as a real job vacancy. 6 day(s) ago
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Phnom Penh
Verified
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
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Assistant Customer Service Manager

KERRY Worldbridge Logistics Limited
Phnom Penh
Apply Here

Assistant Customer Service Manager

(Customer Service Manager )

KERRY Worldbridge Logistics Limited
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Cambodia - Phnom Penh
Verified This job has been verified by the company as a real job vacancy.
Mean Chey | Phnom Penh
  1 Post
6 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active2 days ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Customer Relationship Management

  • Serve as the main point of contact (SPOC) for assigned customers
  • Manage daily communication related to, Inbound/Outbound operation, Inventory Status, Delivery and any service issue.

Order & Operations Coordination

  • Accurate order processing
  • On-time dispatch and delivery
  • Monitor order cut-off times and service commitments
  • Proactively inform customers of any operational risks or delays

Inventory & Data Accuracy

  • Stock balances
  • Batch and expiry information
  • Quarantine or hold stock
  • Support cycle counts and stock reconciliation with customers
  • Investigate and explain inventory discrepancies

Incident & Complaint Management

  • Manage distribution and warehouse incidents including:
  • Miss-pick /miss-delivery
  • Delayed delivery
  • Damage or temperature deviation

Open To

Male/Female

Job Requirements

  • Minimum 2–5 years experience
  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field
  • Microsoft Office (Word, Excel, PowerPoint)
  • Good command of both written & spoken English
  • Patience, flexibility, problem solving, able to work under pressure, team-oriented

What we can offer

Benefits

- Rewards for over performance

Highlights

- Join an experienced team

Career Opportunities

- Learn new Skills on the jobs
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Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

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