Customer Service Supervisor (Chinese-speaking) in Phnom Penh

Customer Service Supervisor (Chinese-speaking)

(Customer Service Manager )

Mega Asset Management Co., Ltd

Chamkar Mon | Phnom Penh

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Customer Service Supervisor (Chinese-speaking)

Customer Service Supervisor (Chinese-speaking)

Mega Asset Management Co., Ltd

APPLY HERE

Customer Service Supervisor (Chinese-speaking)

(Customer Service Manager )

Mega Asset Management Co., Ltd

Cambodia - Phnom Penh

Chamkar Mon | Phnom Penh

3 days ago

APPLY HERE

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Construction/Building/Architecture

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback.
Maintain hygiene and tidiness of the Customer Service Counter
Assisting customer service staff with duties where required and training staff in areas of customer service and company policies.
Received customer request, write receipt, receive payment from customer, and clear payment to accounting
Investigating and solving customer service complaints, both internal and external
Maintaining documentation pertaining to customer service department activities.
Prepare Cash collection report for The Elysée, Elite Town, La Seine, and future projects to be included
Issue and delegate information and announcements to the customer
Join with the sales department to check the handover house to the owner and the Delivery Invoice to the Customer
Follow up on outstanding fees with the house owner or tenants to pay the Space of Rental fee, Electricity fee, Water fee, Parking fee, Management fee, Property Tax fee, and other fees.
Access the Car and motorcycle parking card and the Elevator Card.
Cooperate and process customer concerns and requests to management.
Performing additional duties where needed assigned by the Property Manager.

Open To

Male/Female

Job Requirements

Finished a bachelor's degree, have experience as customer service before, able to speak English and Chinese.
Two years or more of related experience required.
Proficient knowledge of customer service, standard office practices, and procedures.
Outstanding communication skills, both written and verbal.
Outstanding organizational skills.
Proficient computer skills.

What We Can Offer

Benefits

* Rewards for over performance

Highlights