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Customer Service

(Customer Relation Officer)

Wonderlab (Cambodia) Co Ltd
Boeng Keng Kang | Phnom Penh
  4 Posts
Verified This Job has been Verified as
Real by the Company.
This Job has been Verified as
Real by the Company.
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Recruiter active11 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
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Customer Service

(Customer Relation Officer)

Wonderlab (Cambodia) Co Ltd
Recruiter active11 hours ago This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
This Company is Actively
Hiring. Your CV will be Sent
Directly to the Company.
Cambodia - Phnom Penh
Verified This Job has been Verified as
Real by the Company.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

● Respond to inquiries from parents and students via phone, social media (FB, Telegram), and in person.

● Provide detailed information about the school’s programs, classes fees, and schedules.

● Handle registration and enrollment processes.

● Address and resolve any issues or complaints promptly and professionally.

● Maintain accurate records of student information and communications.

● Assist in administrative tasks as needed.

● Front Desk Management: Greet students and Parents/Customer, ensure a clean and organised reception area.

● Customer Assistance: Answer questions, provide information, class tour

● Communication: Handle phone calls and inquiries about school schedules and programs.

● Support Tasks: Assist with filing, check student attendance & journey books and prepare school documents. Provide support & monitor to weekend staff (PT) and assist with any special projects or tasks as assigned.

Open To

New Graduates
Male/Female

Job Requirements

● Good verbal and written communication skills.

● Strong interpersonal skills with a friendly and approachable demeanour.

● Ability to multitask and handle a busy work environment.

● Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

● Basic knowledge of office equipment (phone systems, printers, etc.).

● intermediate and Fluent in English and Khmer; additional languages are an advantage.

What we can offer

Benefits

Bonus yearly
Seniority
Company trip
Following public holiday

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

Take initiative
Knowledge sharing
Regular Training Session
Career Growth Discussion

Apply for this Job

OR

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

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